Customer Service / Sales Rep

Location : NM - Rio Rancho, 87144

Duration : 2 Years

Responsibilities :

• Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Rep.
• Shares sales activities with experienced Sales Reps, as necessary.
• Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies.
• Responsible for pipeline and forecast responsibility in accordance with sales center business process.
• Execute opportunity and lead management.
• Establishes a professional working relationship with the client.
• Aligns the account strategy and sales motions to maximize client value.
• Build and maintain solid customer relations that protect or expand Client's Installed base. ' Actively collaborate with field sales and others to ensure seamless account coverage.
• Seeks out appropriate resources in presales, product / service specialists to support complex deals.
• As dictated by the selling model, establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue.
• Nurtures and closes new opportunities that result in substantial incremental orders, revenue, and margins to Client, representing the entire Client portfolio of products and services.
• Attains quarterly targets and annual quota.

Education and Experience Required :

• Two-year university / associate degree preferred or equivalent experience.
• Direct experience interacting with customers (i.e., Technical, Administrative, or Call Center roles).

Knowledge and Skills :

• Solid tele sales skills.
• Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products / services.
• Must be a team player and juggle multiple tasks and competing priorities.
• Must be able to apply subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives.
• Exercises independent judgment within generally defined policies and practices to identify and select a solution.
• Exhibits knowledge of Client portfolio of products or capacity to learn and utilize product resources to meet job requirements.
• With management guidance, proactively contacts and sells products / services and completes lead follow-up with assigned area of responsibility.
• Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management.
• Knows and understands Client's sales tools and processes.
• Strong presentation and communication skills.

Thanks,

Jenifer Lewis

CentillionZ

Phone : 908-274-3417 ; Fax : 732-230-6969

15 Corporate Pl S, Suite 402,

Piscataway, NJ 08854

Email : jenifer@centillionz.com

URL : www.centillionz.com

Last updated : 2024-03-22