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Position Summary:
COCA House Managers are an integral part of COCA Presents shows, COCA’s Pre-Professional produced shows and many other shows and events. They are the front-line representative of COCA and should provide the highest level of customer service to patrons, donors, guests and anyone else that is coming to COCA.
Essential Functions:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Represent COCA for the COCA Presents shows, COCA’s produced shows, COCA fundraisers and/or special events.
• Ensure the safety and comfort of patrons including adjusting temperature, resolving seating issues, etc.
• Work as a liaison between COCA staff, ushers, performers, technicians and the public.
• Be familiar with COCA’s emergency procedures in case of patron accident, fire, inclement weather, etc. and executing said procedures, if necessary.
• Be familiar with COCA’s theatrical polices and seating charts.
• Prepare the Front-of-House for patron arrival and perform checks on the House prior to House open.
• Trains all ushers and places them at necessary posts (handing out programs, taking tickets, seating patrons).
• Collaborate with the Production Manager/COCA staff and technicians on the house open, production start times and intermissions.
• Address any patron needs with or without the assistance of the on-duty Facility Supervisor, Patron Services or other COCA team members.
• Other duties as assigned.
Education and/ or Qualifications:
• Previous experience in front of house or theatrical management preferred.
• Customer service experience is required.
Competencies:
• Ability to problem solve, be flexible, imaginative, and innovative.
Physical Demands & Work Environment:
• Ability to communicate so others will be able to clearly understand instruction.
• Ability to stand and circulate for extended periods of time.
• Ability to bend, twist, stoop, kneel and reach in all directions.
• Ability to lift and carry up to 50 lbs.
• Availability to work nights and weekends, dependent upon COCA’s Production Season.
Part Time
$54k-69k (estimate)
03/11/2024
06/08/2024
centerforcreativearts.net
York, PA
<25
The job skills required for House Manager include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a House Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by House Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for House Manager positions, which can be used as a reference in future career path planning. As a House Manager, it can be promoted into senior positions as a Head of Housekeeping that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary House Manager. You can explore the career advancement for a House Manager below and select your interested title to get hiring information.
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