CenClear, a provider of mental health and substance use disorder services, is seeking a dedicated and organized Department Assistant (during the evening hours) to join our team in Huntingdon, PA. This full-time role is an opportunity to be the first point of contact for our clients, providing exceptional customer service and administrative support. As a valued member of our team, you will have the opportunity to make a positive impact on the lives of those we serve while enjoying a supportive work environment and competitive benefits package.

Hours

Evening Coverage: 40 hours per week, 52 weeks per year. This position will work Monday to Friday 10:30 am to 7:00 pm to provide additional support and coverage front desk support in the evenings.

Work Location:

620 Washington St, Huntingdon, PA 16652

Compensation

Salary: $33,000.00-$34,000.00

Responsibilities

• Provide a welcoming environment for clients and visitors
• Answer and direct phone calls
• Check clients in and out for appointments
• Schedule appointments and manage calendars
• Process payments for services rendered
• Perform data entry and maintain client records
• Adheres to guidelines of confidentiality.
• Assist with intake process and scheduling of new clients
• Operate office equipment and utilize Microsoft Office programs
• Travel periodically to satellite offices in surrounding counties as needed
• Assist the intake department by helping to manage and schedule incoming referrals
• Provide exceptional customer service to external entities, individuals accessing treatment, and families involved in the referral process.
• Complete screening tools in accordance with program requirements.
• Verify insurance or alternate funding source; either through EVS verification online or through Insurance Specialist.
• Schedule intakes in accordance with program timeframes and with appropriate staff member(s).
• Coordinate dates/times with appropriate staff member(s) to maintain scheduling of intakes.
• Manage volume of work based on established schedule or according to flow of documentation.
• Coordinate appropriate information to other staff/outside agencies in an efficient and effective manner.

Qualifications

• Business or associate degree or 3 to 5 years of related job experience
• Excellent customer service skills.
• Strong oral and written communication skills
• Effective organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Prior knowledge of computer software, office equipment, and Microsoft Office programs preferred
• Access to reliable transportation
• Must obtain the following clearances prior to hire: PA State Police Criminal History, PA Child Abuse History, FBI Criminal History, and Mandated Reporting Certificate

Benefits

• Excellent Medical, Dental and Vision Insurance (cost shared)
• Vacation/Sick Leave
• Paid Holidays (10 per year this includes a floating holiday)
• Flexible Spending Account
• Life Insurance
• Short Term Disability
• 401(k) with company match up to 7% based on employee deferment
• Employee Assistance Program (EAP) (includes immediate family members)
• Flexible Work Schedule (if position qualifies)
• 18% discount on Verizon cell phone services
• Mileage Reimbursement
• Tuition/Course Reimbursement for applicable coursework
• Student Loan Forgiveness (If position qualifies)
• Technology and Software Discounts available

CenClear provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.