11 Laboratory Customer Service Representative Jobs in Deerfield, FL
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Cell Science Systems, Corp is Hiring a Laboratory Customer Service Representative Near Deerfield, FL
Job Description & Responsibilities
- Consults with physicians with regard to pre and post Alcat test results technical issues.
- Must have the ability to interact effectively and professionally with providers & patients
- Discusses test results with physicians and clarifies test outcomes
- Knowledge of lab test orders
- Ensures that patient’s specimen rejections, Quality Not Sufficient (QNS), and Duplicate Patient Record (DPR), are communicated to the client in a timely manner
- Provides an efficient and efficacious liaison between billing, sales, results and shipping departments
- Excellent customer service and telephone etiquette skills required
- Effective verbal and written communications, especially listening skills
- Advanced computer skills
- Establishes and maintains customer long term relationships
- Ensure patient privacy, confidentiality and HIPPA are upheld always
- Provides product support and problem solving.
- Initiates and participates in planning sessions as requested and/or required.
- Manages effective, timely and accurate client communications (oral and written).
- Sustains active positive engagement between the client and CSS staff.
- Performs other duties as requested and/or required.
Cell Science Systems is a diagnostic laboratory, specialized in Food Sensitivity testing. We service numerous Providers both domestically and internationally. We are seeking an enthusiastic, detail-oriented individual to join our team of Customer Service Representatives. The ideal candidate for this position has a strong focus on quality customer service and the ability to work in a fast-paced environment with a strong attention to detail.
Job Summary
Full Time
$52k-63k (estimate)
05/22/2024
06/05/2024
alcat.com
Deerfield Beach, FL
50 - 100
Related Companies
The job skills required for Laboratory Customer Service Representative include Customer Service, Commitment, Confidentiality, Planning, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Laboratory Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Laboratory Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Laboratory Customer Service Representative positions, which can be used as a reference in future career path planning. As a Laboratory Customer Service Representative, it can be promoted into senior positions as a Laboratory Supervisor I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Laboratory Customer Service Representative. You can explore the career advancement for a Laboratory Customer Service Representative below and select your interested title to get hiring information.
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