Direct Hire Opportunity - Bilingual (Spanish) Credit Solutions Specialist

Onsite in Madison, WI (West) Pay Range: $20-23/hr

Full-Time Schedule: 8am-5:30pm Monday to Friday with 1 Saturday (4 hr shift) every 6 weeks

AMAZING BENEFITS!

• Do you enjoy variety in your day & helping others?
• Are a looking for a career in a team-environment?

If so, bring your high attention to detail, awesome attitude, computer and communication skills to this great career opportunity with our client, a well-respected and growing company. Named one of the “Best Places to Work” multiple years, they value their employees and offer amazing benefits.

Here are some of the responsibilities of the position:

• Provide excellent service to customers (verbal & written) regarding general inquiries, arranging payment plans and more
• Review and collect on assigned delinquent loans by gathering background data, documenting member conversations, and ensuring required notifications are sent to members
• Analyze accounts to determine next steps (i.e. account type, amount owed, credit score, collateral value, etc.)
• Correspond with attorneys regarding accounts that have been sent out for legal

What you will need:

• Strong interpersonal and communication skills
• Spanish - Bilingual fluency
• Prior Call Center Experience (1 year)
• Prior Face to Face Customer Service (retail or financial) (1 year)
• Proficient computer skills

Pre-employment requirements: background, credit check, high school diploma/GED

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