CeDent is Hiring an Associate Director, Information Technology & Management (Palo Alto, CA) Near Palo Alto, CA
Title: Associate Director, Information Technology & Management @ Palo Alto, CATerms of Hire: Full Time. Salary: $ Open/ YR Benefits.Job description:ResponsibilitiesClient is seeking an experiencedprofessional to successfully manage ournon-Finance G&Aapplications. In this hands-on role, this person will be responsibleforpartneringwithHR,Legal,Compliance and other Client functions to identify, design, implement and support new businesscapabilities,together withmanagingtheprovisionof daily support in relation to the technologysystemswhichenablethesefunctions.ThispersonwilldeliverProjectManagement,businessanalysis,Security,datamanagement,andcomplianceactivitieswhichadhere to Client’policies, SOP’s andbestpractices for GxPandNon-GxPsystems to support all aspects of the organization’soperations.Essential Job Functions:JobResponsibilitiesandRequirements:RESPONSIBILITIES
Manage, throughinternalresourcesandoutsourced vendors,the day to day running of all thenon-FinanceG&A IT applications.
Manage vendorsconductingworkonapplicationsupportandassignedprojects , ensuringtheirdeliverables are provided in a timely and qualitymannerwhilemaintainingpositiveandcollaborativeworking relationships
Reporting,processingandresolvinganyincidents forG&Asystemsreported by endusers in accordancewith Client standardprocesses.
Liaise with thevendor’sTechnicalSupport team(s) to determineandimplementincidentprocessesandresolutions in a timelymanner.
Work collaborativelywith IT teams, internalbusinesspartnersandexternalvendors to identify,understand,implement and supportnew business capabilitieswhereappropriate
Develop,DocumentandMaintainSystem’s Data ArchitectureandIntegrations forG&Asystems
As SystemOwnerworkcollaborativelywithotherSystemowners,Client HR,Legal/Complianceandother Client functions to ensurethatsystems are operating as expectedandaremaintained in accordancewithregulatoryrequirements and Client ITOP’s
Develop Gap Analysis,InvestmentProposals, SystemRoadmapsforG&Asystems
Coordinatetheimplementation of Patches / Upgradesetc. with thevendor to minimize impact to ongoingprojectsandresources.Ensurepropertestingandcommunications are conducted.
Anticipatecriticalactivitiesand risks,identifyissuesanddemonstrateinitiative to appropriatelyescalate and resolve. Plan mitigations for riskswith significant impact.
Demonstrateleadership,buildpartnerships andcommunicatein a waythat is motivating,optimisticandpragmatic;fostereffective team interaction,collaboration and accountability.
Foster a positiveemployeerelationsenvironmentand a cultureofcontinuousimprovement,partnership,andteamworkthroughtheuseofgoodandconsistentmanagementprinciples.
PRIMARY QUALIFICATIONS
Bachelor’s degree in science,ComputerScienceorequivalentexperiencerequired
Experience(8-10 years) working in supportofenterprisewidesystemsin a Business analyst and/orTechnical role, with projectmanagement,implementation and operationssupportexperience
ProjectManagementCertification(PMP, Prince2)
UnderstandinganddemonstratedexperienceofG&Asystemsandprocesses,includingHR,Legal and CorporateCompliancewithinthepharmaceuticalindustry
UnderstandingofHRsolutions such as Workday, and FieldGlass.Knowledge of Reflective an advantage