17 Account Manager - Field Operations Jobs in Phoenix, AZ
CCS Facility Services is Hiring an Account Manager - Field Operations Near Phoenix, AZ
Location: Phoenix, AZAbout CCS Facility Services:
CCS Facility Services is a leading provider of commercial facility services dedicated to delivering exceptional service to our clients. We are currently seeking a dynamic and proactive Account Manager to join our Phoenix, AZ team.Position Overview:
As an Account Manager, you will play a crucial role in ensuring the delivery of high-quality services to our existing customer base. This management position requires a blend of customer service excellence, leadership, and effective communication skills.Responsibilities:
- Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly.
- Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
- Promote the company culture and values among field employees, providing guidance and leadership to ensure consistent service delivery.
- Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions.
- Coach, guide, and develop field personnel to enhance their skills and performance.
The majority of your time will be spent at customer locations, with some time allocated to office-based tasks at the branch office.Qualifications:
- Excellent communication and interpersonal skills to effectively engage with clients and employees.
- Strong problem-solving abilities to address issues promptly and proactively.
- A passion for delivering exceptional customer service.
- Proficiency in computer skills, particularly in Word and Excel.
- Ability to multitask effectively in a fast-paced environment.
- Bilingual proficiency in Spanish is preferred.
- Salary Range: $65,000-$75,000 depending on experience
- Health insurance coverage
- Company-provided vehicle for business travel
- Paid Time Off (PTO)
- Expense reimbursement for work-related costs
- 401(k) retirement savings plan
Job Summary
Full Time
$100k-137k (estimate)
02/22/2024
06/10/2024
ccsbts.com
DENVER, CO
3,000 - 7,500
1988
TROY COKER
$50M - $200M
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About CCS Facility Services
CCS is one of the largest facility services providers in the United States. Our services are currently offered in Colorado, California, Arizona, Nevada, and Washington. Our organization has been built on the premise of delivering on our commitments. We have the longest-term customers and tenured employees because we truly value our partnerships and look to provide more value than simply providing standard cleaning services. Our culture of "Continuous Improvement allows us to provide creative solutions to our customers based on our 30+ years of expertise in the industry, involvement in critical... trade associations, and the bridging of best practices from similar buildings (both locally and throughout our cross-regional partnerships). With CCS, our customers rest confidently, knowing that our team of on-site and support professionals are focused on one goal customer satisfaction. CCS currently holds the CIMS-GB with Honors award.
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