Do you thrive in a leadership role where you are helping others succeed? Are looking for a place where you can make a positive difference?

Our Benefitted Services Area Manager is responsible for the daily business operations and management of the Benefitted Services Areas (BSAs) of the Community Association. Includes oversight of staff (where applicable) and service contractors and daily interaction with community residents and volunteers.

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the community:

The Service Area Manager will oversee 800 townhomes in 16 service areas. This includes financials and budgets for each service area, bid solicitations, contract negotiations, maintenance and landscape inspections, weekly newsletter, quarterly meetings, committee oversight, and resident interaction.

They will share an administrative coordinator who provides support to the CM, ED, and BSAM.

Viridian creates a sense of place - and a sense of community - you will not find anywhere else in DFW. The homes are as beautiful and unique as the natural environment surrounding them with traditional architecture, winding sidewalks, and charming streetscapes, and elegant landscaping which complements the environment instead of competing with it.

Located along the south and east borders of the Trinity River in Arlington, the Viridian will offer almost 5,000 households' access to 1,100 acres of protected wetlands and open space, twenty miles of river trails, a large lake, a newly opened Sailing Center. Residents will enjoy many modern conveniences, including schools, parks, recreational amenities, hotels, restaurants, retail shops, and offices. Viridian is the first Audubon International's Gold Certificate Community in Texas. Additionally, Viridian has a very robust Lifestyle program, hosting almost 100 lifestyle events annually.

What you’ll accomplish:

• Oversees administrative, financial, and maintenance functions of BSAs ensuring that the needs and requests of the residents are dealt with
• Ensures that the BSA’s liability and damage insurance policies conform with the requirements of the governing documents and applicable law
• Develops and administers the annual operating and reserve budgets for the BSAs
• Attends meetings of the Board, committees, and membership, providing professional direction and assistance as needed
• Oversees operation and maintenance of all BSA facilities, ensuring that contractors and staff are adequately trained and equipped
• Responds to all CCMC Division office requirements for maintaining records, annual inventory, community goals, personnel evaluations and use of VMS software

What we’re looking for:

• Bachelor’s degree or equivalent in business, public administration or related field
• Minimum five years of progressively responsible experience and growth in the Community Association industry or management equivalent in a related field i.e. country club, hospitality, or city management
• Extensive knowledge of federal and state laws governing the operation of community associations
• Excellent people skills and proven ability to maintain working relationships with residents and volunteers
• Experience and ability to recruit, develop, train, supervise, and motivate staff members
• Strong speaking and writing skills, with the ability to communicate effectively on a variety of levels
• Strong organizational, supervisory, and conflict resolution skills
• Computer skills in Windows environment and the ability to learn and train others on VMS software
• Able to work both indoors in an office environment and outdoors conducting field inspections
• Must be able to work longer than an eight-hour day or a forty-hour week and respond to after-hours emergencies
• Must have a valid driver’s license and current vehicle liability insurance
• A minimum CAI credential of CMCA designation, with the ability and intention to obtain the PCAM designation
• All potential employees must pass a pre-employment drug screen, driving record, and background check prior to employment

What we offer:

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!