Description

CCFBank is a dynamic and innovative organization committed to delivering exceptional solutions to our customers. We take pride in our dedication to customer excellence and are now seeking a passionate and results-driven Branch Lead to join our team. At CCFBank we are in the business of Making More Possible by providing the best products, service, and ideas to our customers every interaction, every day. We strive to be the bank our communities trust to Make More Possible. 

As a Branch Lead, you will play a pivotal role in driving sales growth, building a high-performing team, and ensuring exceptional customer experiences. We are looking for a candidate with outstanding leadership skills, a strategic mindset, and a proven track record in sales.

Responsibilities: 

• Sales Strategy: Develop and execute strategic sales plans to achieve and exceed branch targets. Identify market opportunities, analyze trends, and drive innovative sales initiatives. 

• Team Leadership: Lead, mentor, and inspire a team of sales professionals. Foster a positive and collaborative team culture, providing coaching and guidance to help team members achieve their full potential. 

• Customer Focus: Ensure the delivery of excellent customer service by understanding customer needs, resolving issues, and maintaining strong customer relationships. Strive for customer satisfaction and retention. 

• Operational Excellence: Oversee branch operations, ensuring efficiency, accuracy, and compliance with company policies. Monitor inventory levels, manage budgets, and optimize resources. 

• Proven experience in a leadership role with a strong focus on sales and customer excellence. 

• Exceptional communication and interpersonal skills.

Must haves: 

• Associate’s Degree in accounting, finance, or related field
• Substitution: Four (4) years of lending in consumer and/or consumer real estate may be considered in lieu of the degree.
• Three (3) years of experience in the financial services industry
• Three (3) years of experience working in sales or customer service

Desired Qualifications:

• Two (2) years of supervisory experience.

What can you expect from us?

At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues, allowing them to maximize their potential so they can become and remain trusted banking partners by providing them the tools they need to grow and develop in their careers.

In return, they invest their time, energy, and talents, which allows them to maximize their potential for the success of CCFBank. 

Filling your bucket OR Happier workdays. Each day should fill your bucket. We’re a fun and passionate team. Bring your unique self to work, and always feel to share your thoughts and ideas. We encourage individuality and curiosity. 

MORE. We are in the business of Making More Possible by delivering exceptional customer experiences every interaction, every day! It is the essence of how we do business and who our people are.

Innovate and grow. We Make MORE Possible for our Colleagues and Grown Our Own! We support internal mobility and want to help you achieve the next step in career development. 

Community. We deeply care for the communities where we work and live. We value each community and the many organizations and groups that make them unique. 

Are you ready to Make More Possible for a fast-growing company that promotes innovative thinking? This is the opportunity for you! What are you waiting for?

Apply online at ccf.us by April 10.

In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans. We recognize our colleague’s individual talents and unique perspectives to continue to Make More Possible.