About Cayuga Centers:

Cayuga Centers is an accredited non-profit human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have offices in 10 cities and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Inclusion, and Belonging (DIB). We take a firm stance against hatred, inequality, bias, and injustice. We provide our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff and committed to ensuring everyone feels respected, valued, and belonging.

About the Program and Position:

Our Home Study and Post Release Services (HS/PRS) program is dedicated to significantly impacting the lives of unaccompanied children aged 0- 17 ½. Referred through shelters or trusted foster care providers, these children rely on our continuous support throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors. We can guide and empower these children and sponsors through an unfamiliar system, which makes a significant difference.

Under the direction of the Assistant Vice President of Case Management, the Assistant Regional Director will oversee a team of Case Managers who assist youth and their families to receive the support they need to experience a safe transition out of ORR care and into their communities. The role of the Assistant Regional Director is to lead, train, and guide their team.

How you get to use your skills…

• Coordinate a team that will provide evidence-based interventions and solution-focused work when working with families in the community.

• Oversee and train program staff

• Supervise the work of caseworkers within the region

• Ensure staff comply with agency and regulatory policies and procedures

• Assist staff in managing crises that may arise on their caseloads

• Perform a variety of administrative or executive support tasks, such as trend/quarterly reports that are confidential

• Conduct weekly audits to ensure all assessments, reports, and team case notes are current in the hardcopy file and electronic file

• Ensure Case Managers meet all deadlines required by ORR, state licensing, and federal partners

• Perform other duties as requested by the Assistant Vice President, the Vice President of HS/PRS, Senior and Executive leadership, or the Deputy for Federal Programs.

Schedule:

• Regular hours entail Monday-Friday, 9 am-5 pm, business hours; Must be Flexible to meet program needs

• Must be available to work afternoons, evenings, and weekends required

• 24/7 on-call support required

• Travel outside of work hours to various hubs

Experience and Skills:

• A master’s degree in a related field is required

• Three years of relevant, progressive experience required

• Experience conducting home studies required

• Experience working with immigrant populations required

• Knowledge of local community social services required

• Strong administrative experience

• Knowledge of family preservation, kinship care, and/or general child welfare

• Excellent organization skills

• Ability to multitask in a fast-paced environment

• Strong skills in Microsoft Office, including Word, Excel, PowerPoint, and Gmail applications

• Ability to work well with people from many cultures, non-English speakers, and LGBTQ children

• Bi-lingual - English- Spanish required.

• All agency documents and records are in English, so English writing proficiency is required. The position itself requires Spanish speaking, writing, and reading proficiency

• Valid driver’s license in a state located within the assigned region

• Ability to travel to locations within the designated region

Physical Requirements:

• Computer work requires sitting at a desk for long periods of time

• Must be able to lift up to 50 pounds

• Time driving and/or taking public transportation to conduct client and family visits

Cayuga Centers is an Equal Opportunity Employer that is committed to promoting a diverse and inclusive workplace. Women, Veterans, and members of the BIPOC community are strongly encouraged to apply. We maintain a drug-free workplace and perform pre-employment drug testing.

Why Cayuga Centers?

• Certified Great Place to Work ®

• Workplace Wellness Award Finalist

• Council on Accreditation (COA) Accredited

• Implement best practices and evidence-based interventions

• Committed to employee professional development and advancement

• We embrace change, innovation, and opportunities

• Our diverse workforce acts and leads with human sensitivity and respect

• Large and growing national footprint

Benefits:

• 160 hours of Vacation

• 10 Holidays, 3 Personal Days, Medical Appointment Time

• Medical, dental, and vision insurance

• Pet and Legal Insurance

• Employee Assistance Program

• FSA, Transit, and Parking savings accounts

• Supplemental life insurance, critical illness, enhanced short-term disability benefits

• 401(k) match up to 6 %

• Corporate Discounts Program

• Sick Leave Pool

• Identity Protection

• Hybrid remote working

From: Cayuga Centers