Cayuga Centers is hiring immediately for an EFFC Operations Associate Liaison

Salary: $20.00/hour ($21.45 including bilingual increase)

Location: New York, NY

Join our team and make a difference in the lives of children, youth, and families in our community!

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

About the Program and Position:

The ACS Program supports foster youth in the custody of the Administration for Children’s Services in New York City. Our Enhanced Family Foster Care (EFFC) program serves youth ages 0-21 and supports them with a multidisciplinary team that includes a Case Planner, Health Services Team, Psychiatrist, Behavioral Support Specialist, Family Advocate, Case Aide, Family Team Conferencing Coordinator, Education Workforce Specialist, Employment/Internship and Housing Specialist, Fair Futures Coach, Foster Home Recruiter and Licensor and Clinician. Our therapeutic approach to foster care includes direct access to Clinicians and foster parents who are trained at a treatment foster care level implementing the ARC framework. This makes a difference because our team approach provides a space for healing while providing skill-building and future-focused planning for youth in our care.

Under the supervision of the ACS Manager of Operations, the EFFC Operations Associate Liaison will be responsible for tracking, monitoring, and coordinating progress on all court hearings for the ACS EFFC Program. This staff member will foster consistent communication with the various departments for all active cases throughout the life of the case, supporting vitals, court hearings, family team conferences, and other tasks under the operations team. This staff member will maintain professionalism in all areas, including confidentiality.

How you get to use your skills…

• Monitor and track all agency's court appearances in the Legal Tracking System (LTS) on the EFFC court calendar for staff’s compliance including but not limited to Permanency and Termination of Parental Rights Hearings.

• Receive and coordinate court appearances calendar invites for all communications from the agency’s legal attorney regarding Permanency and Termination of Parental Rights Hearings

• Retrieve all Court Action Summaries from LTS and upload into the agency’s EHR system

• Obtain vital documents in collaboration with Administration of Children’s Services (ACS)

• Facilitate Goal Change and Emergency Placement Preservation Conferences within 5 days of the initial request, as needed, and support with needed data and notes entry.

• Facilitate Permanency Conferences to address youth safety concerns, as needed, and support with needed data and notes entry

• Manage the Family Team Conference calendar, and create calendar invitations for all conferences, as needed

• Partner with the Data Specialist to update the billing sheet, enter movements in connections, and submit special rate packet via CSEN as needed

• Work collaboratively and communicate clearly and respectfully with colleagues, families, and other service providers

• Participate in staff meetings, seminars, and training to maintain and apply knowledge of internal and external procedures and policies applicable to foster care and program

• Provide support to the Manager of Operations with scheduling case aide transports

• Perform other related duties as requested by immediate supervisor or the President/CEO

Schedule:

• Regular hours entail 9:00am - 5:00pm, Monday - Friday

• Must be flexible

• Bachelor degree required

• Highly skilled in MS Office

• Experience with NYC Family Court Systems highly preferred

• Knowledge of Connections preferred

• Excellent communication and organizational skills and ability to work in a flexible team context

• Ability to handle confidential material in a responsible manner

• Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children

• Valid NYS Driver’s License preferred

• Ability to travel to all agency locations

Physical Requirements:

• Word processing: Including responding to e-mails, composing letters, completing computerized documentation, transcribing minutes for meetings, involves sitting at a computer for several hours a day

• Completing paperwork -Such as copying and stapling

• Must be able to lift up to 50 pounds

• Sit/ride in vehicles, busses, subways, trains - public transportation for lengthy periods of time

• Walk up/down stairs

• Walk to enter/exit subway and other public transportation

• Walk several blocks to get to required location

• 120 hours of Vacation Time, 12 Sick Days per year

• 10 Holidays, 3 Personal Days, Medical Appointment Time

• Medical, dental, and vision insurance

• Pet and Legal Insurance

• Employee Assistance Program

• FSA, Transit, and Parking savings accounts

• Supplemental life insurance, critical illness, enhanced short-term disability benefits

• 401(k) match up to 6%

• Corporate Discounts Program

• Sick Leave Pool

• Identity Protection

• Hybrid remote working

Why Cayuga Centers?

• Certified Great Place to Work ®

• Workplace Wellness Award Finalist

• Council on Accreditation (COA) Accredited

• Implement best practices and evidence-based interventions

• Committed to employee professional development and advancement

• We embrace change, innovation, and opportunities

• Our diverse workforce acts and leads with human sensitivity and respect

• Large and growing national footprint

As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.

In accordance with federal, state & local laws, we maintain a drug-free workplace and perform pre-employment drug testing.
From: Cayuga Centers