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Guest Experience Manager (Hourly Manager)
CAVA Framingham, MA
$50k-68k (estimate)
Part Time | Full Time | Restaurants & Catering Services 2 Months Ago
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CAVA is Hiring a Guest Experience Manager (Hourly Manager) Near Framingham, MA

Hiring Immediately!

At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.

Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.

Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.

Passion for Positivity: We greet each day with warmth and possibility.

Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Guest Experience Manager (Hourly Manager)

Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team.

By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.

What You’ll Bring to the Table:

· Lead and develop Team Members and Special Ops Trainers

· Be responsible for the entire guest experience

· Develop Culinary Leads and uphold food safety & quality standards

· Oversee food and beverage management, including inventory, ordering, and budget

· Put deliveries away

· Cross train across the restaurant to ensure rapid growth

· Assist with any additional duties assigned

What We Bring to the Table (Benefits):
We’ve got you covered. Here are just some of the benefits available to CAVA team members:

  • Competitive pay $
  • Early Wage Access*
  • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
  • 401k enrollment with CAVA contribution*
  • Paid sick leave, parental leave, and community service leave*
  • FREE CAVA Meal for every shift worked (YEP, that’s right, FREE CAVA!)
  • The opportunity to be on the ground floor of a rapidly growing brand

*indicates eligible qualifying positions

Physical Requirements:

  • Must be able to bend and reach overhead often
  • Must possess dexterity to handle tongs, pots/pans, and other equipment
  • Must be comfortable working in temperatures ranging from hot to cold
  • Must be comfortable working near open flames
  • May be required to work in tight spaces
  • Must maintain near constant communication with multiple people
  • Close vision, distance vision, and peripheral vision are required
  • Must be able to sit, squat and kneel occasionally
  • Must be able to work in a constant state of alertness and safe manner
  • May be required to occasionally work in outdoor weather conditions
  • May stand for long periods of time and lift up to 50 pounds

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

CAVA – joining “A culture, not a concept”

Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Referral program
  • Vision insurance

Experience level:

  • 1 year
  • 2 years
  • 3 years

Restaurant type:

  • Café
  • Fast casual restaurant
  • Food truck
  • Quick service & fast food restaurant

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed
  • Weekends only

License/Certification:

  • Food Safety Certification (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$50k-68k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

05/23/2024

WEBSITE

cava.com

HEADQUARTERS

WASHINGTON, DC

SIZE

7,500 - 15,000

FOUNDED

2010

CEO

ROB GRESHAM

REVENUE

$500M - $1B

INDUSTRY

Restaurants & Catering Services

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About CAVA

At CAVA, we believe in discovering the power of food. We started in a chefs kitchen nearly a decade ago, and our culinary roots continue to drive us forward as we share our Mediterranean food across the country. In 2018, we welcomed the Zos Kitchen team to ours. Together, were 8,000 team members strong with 90+ CAVA restaurants and more than 250 Zos locations, as well as our line of dips + spreads available in Whole Foods Markets across the country. In the meals we cook, the teams we assemble, and the interactions we initiate, we see it as our job to uncover, challenge, amplify, and celebrate ...the power of food at every level. And we need go-getters, explorers, creators, team players, and leaders to help us do it. Think youre the one for the job? Then join us. Apply: cava.com/careers Find your closest CAVA: cava.com/locations More
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The following is the career advancement route for Guest Experience Manager (Hourly Manager) positions, which can be used as a reference in future career path planning. As a Guest Experience Manager (Hourly Manager), it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Manager (Hourly Manager). You can explore the career advancement for a Guest Experience Manager (Hourly Manager) below and select your interested title to get hiring information.

If you are interested in becoming a Guest Experience Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Experience Manager job description and responsibilities

Oversee food and beverage management, including inventory, ordering, and budget

02/28/2022: Little Rock, AR

Guest Experience Manager will fulfill requests made by guests to ensure that they have an unforgettable experience.

04/18/2022: Sacramento, CA

Develop Culinary Leads and uphold food safety & quality standards

04/10/2022: Greenville, SC

Be responsible for the entire guest experience

02/09/2022: Huntington, NY

Lead and develop Team Members and Special Ops Trainers

03/30/2022: Columbus, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Experience Manager jobs

Complete data entry tasks

03/20/2022: Charleston, SC

Created a cadence of communication to ensure stakeholders are informed on all relevant marketing activities and results.

04/15/2022: New Bedford, MA

Collaborate with cross-functional teams to ensure a successful consumer experience by managing customer engagement and all floor interactions.

04/17/2022: Lompoc, CA

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01/25/2022: Raleigh, NC

Assisted owner with the testing and implementation of retail POS system; established inventory, pricing, and hot key entry.

02/07/2022: Des Moines, IA

Step 3: View the best colleges and universities for Guest Experience Manager.

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