Under general supervision of the SSVF Program Director, the Case Manager will provide all services and support as set forth in the program description. We are seeking a dedicated and compassionate individual to join our team as a Supportive Services for Veteran Families (SSVF) Case Manager. The SSVF Case Manager will play a crucial role in providing comprehensive support and assistance to veterans and their families who are experiencing homelessness or at risk of homelessness. This position involves coordinating and implementing a range of services to help clients achieve housing stability and improve overall well-being.

Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
Rate of Pay: $20-$23/hour

Accountabilities

• Assessment and Intake:
  • Complete intake processes and gather necessary documentation to determine program eligibility.
  • Conduct thorough assessments of veterans and their families (if applicable) to identify housing needs, barriers to stability, and other relevant factors.
• Case management:
  • Develop and implement individualized housing stability plans for veterans, outlining short-term and long-term goals.
  • Provide ongoing case management support, addressing barriers to housing stability and facilitating access to essential services.
  • Support veterans facing diverse challenges, including but not limited to criminal history, evictions, PTSD, and complex mental health and medical needs.
  • Ability to work collaboratively with diverse individuals and community partners
• Housing Placement & Assistance:
  • Collaborate with landlords, housing authorities, and other community partners to secure suitable and affordable housing options for veterans residing in a 25-county area of southcentral and southeastern Kansas.
  • Assist veterans with the application process for housing programs and subsidies.
• Financial Assistance:
  • Administer financial assistance to eligible veterans for rent, utilities, and other housing-related expenses.
  • Work closely with veterans to budget effectively and encourage financial education.
• Crisis intervention:
  • Provide immediate support and intervention in crisis situations, such as imminent homelessness or emergencies.
  • Connect clients with appropriate mental health, substance abuse, and other crisis intervention services
  • Possess strong interpersonal abilities, including effective communication and de-escalation skills
• Advocacy:
  • Advocate on behalf of veterans to ensure access to benefits and other supportive services.
  • Collaborate with community organizations, government agencies, and veteran service organizations to enhance resources for clients.
• Documentation & Reporting: 
  • Demonstrate organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Maintain accurate and up-to-date case files, ensuring compliance with program guidelines and grant reporting requirements.
  • Enter program demographic and service data into the agency TIER system and federal homeless database HMIS.
  • Generate regular reports on program outcomes.

Requirements

• Education:
  • Bachelor’s degree in human services. Preference to applicants possessing degree in social work, sociology or psychology OR
  • Minimum 2 years of previous experience in case management, preferably in the field of homelessness. 
• Certification, Registration, or License:
  • Class C driver’s license, personal motor vehicle, and personal motor vehicle insurance required. 
• Experience:
  • Preference will be given to candidates with a minimum of two years of professional experience in human services, demonstrating effective support and success in working with low-income, socioeconomically vulnerable individuals, including military veterans.
  • Knowledge of housing resources, government assistance programs, and community support services is required.
• Skills and Abilities:
  • Demonstrates competency in use of personal computer via mouse and keyboard, familiarity with Windows and Microsoft products. 
  • Exposures
    • Controlled inside work environment with noise/vibrations from general office equipment. Minimal exposure to fumes/dust/odors.
  • Physical Demands
    • Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. 
    • Climbing/Balancing/Freedom to Move: May be assigned to multilevel building with some floors accessible by stairs only. Minimal required to move about office. Sit about 50 percent of time. 
    • Stooping/Bending: Minimal. 
    • Reaching: Occasional, overhead as well as horizontal and down. 
    • Vision: Adequate to perform essential functions.
    • Color vision: No particular color vision requirement. 
    • Sitting: Up to two hours without a break (at desk, in a car). 
    • Hearing: Frequently perceive nature of sounds by ear.
    • Speech: Frequently express ideas by means of spoken words. 
    • Eye/Hand/Foot Coordination: Frequently operates equipment requiring moderate ability.
    • Manual Dexterity: Frequently operates equipment requiring moderate ability. 

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