2 Director of IT Jobs in New York, NY
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CastleOak Securities, L.P. is Hiring a Remote Director of IT
CastleOak Securities, L.P. ("CastleOak") is a premier boutique investment bank focused on providing capital markets services to a broad array of corporate, governmental and institutional clients. Headquartered in New York City, the firm specializes in primary and secondary sales and trading of fixed income, equity, and money market securities, as well as financial advisory (including M&A and private placements). Since its founding in 2006, CastleOak has assisted its clients on public offerings totaling over $4 trillion. CastleOak's professionals average 20 years of successful Wall Street experience and ongoing working relationships with some of the largest global corporations.
We offer a competitive total rewards package including:
- Hybrid workplace: work from home 2 days per week!
- Health insurance: competitive medical, dental, and vision programs
- Commuter benefits
- 401(k) with a company match
- Charitable contribution match program for employees
- Company-paid life insurance, short-term and long-term disability insurance
- Paid time off: vacation, personal days, sick leave, etc.
- Intentional culture celebrations and social outings
We are seeking a talented and experienced individual to join the firm as the Director of IT. This person will be responsible for the strategic planning, implementation, and management of the firm's technology infrastructure, including telephony and phone systems, and for ensuring the efficient operation of the help desk, as well as providing help desk support. The successful candidate will collaborate with the leadership team to drive innovation, improve productivity, and optimize technology resources to support business objectives. This person will be the primary liaison between CastleOak employees and our Managed Service Provider but will also handle technology-related projects internally as our businesses and teams continue to grow. If you are a strategic thinker, have a passion for technology, and enjoy working in a collaborative and dynamic environment, we encourage you to apply.
Responsibilities
- Lead technology efforts drawing upon extensive knowledge of information technology/infrastructure, application development, security, and compliance.
- Lead and facilitate all IT projects
- Provide technical support for all of the firm's computer systems, ensuring proper operation of IT equipment and troubleshooting hardware or software issues.
- Ensure IT systems and controls comply with corporate policies and procedures, including maintaining compliance with regulatory standards, backup policies, and other corporate IT standards.
- Conduct audits, system maintenance, and security reviews.
- Lead and collaborate with the managed service provider team where applicable to achieve success.
- Develop and implement the firm's overall technology strategy, ensuring alignment with business goals and objectives.
- Manage the IT budget and identify opportunities for cost savings.
- Oversee the design and implementation of secure, scalable, and reliable technology solutions, including telephony and phone systems.
- Evaluate and recommend new technologies and software applications to improve business operations and efficiency.
- Lead and facilitate the development of IT policies and procedures.
- Maintain vendor relationships and negotiate contracts to ensure cost-effective procurement of technology resources.
- Provide help desk support, including troubleshooting technical issues related to telephony and phone systems, answering user questions, and resolving problems in a timely manner, especially during trading hours.
- Develop and implement processes and procedures for help desk operations, including incident management, problem management, and change management.
- Ensure help desk services are aligned with business objectives and meet the firm's expectations.
- Monitor help desk performance metrics and identify opportunities for improvement.
- Work with stakeholders to monitor regulatory changes that impact IT and lead the communication, implementation, and monitoring of these requirements.
- Oversee periodic IT compliance assessments of key compliance risk areas.
Required Qualifications
- Bachelor's degree in computer science, information systems, or related field
- Minimum of 5 years of experience in IT roles
- Strong knowledge of information technology infrastructure, architecture, and systems, including telephony and phone systems.
- Strong sense of urgency and bias for action
- Ability to analyze complex problems, make sound decisions, and communicate effectively with stakeholders at all levels
- Excellent communication, interpersonal, and negotiation skills
- Experience providing help desk support, including troubleshooting technical issues related to telephony and phone systems
Preferred Qualifications
- Master's degree in computer science, information systems, or related field
- Knowledge of financial services
- 10 years of experience in IT leadership roles, including as a Director of IT or equivalent
- Project management experience
- Experience in strategic planning and execution, project management, and process improvement
- Desire/ability to make improvements on existing processes
Salary: $140,000-160,000
Eligible for end of year discretionary bonus
Location: New York, NY
Travel: N/A
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, marital status, medical condition (including pregnancy and related conditions), physical or mental disability, protected veteran status, and/or any other characteristic protected by law.
Job Summary
Full Time
$214k-270k (estimate)
03/14/2024
05/12/2024
castleoaklp.com
New York, NY
50 - 100
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