Mission:
The Office Administrator is responsible for ensuring the efficient and smooth day-to-day operations within the office. This role is crucial in supporting the finance department and handling incoming phone calls with professionalism and courtesy.

Key Responsibilities:

• Office Management: Maintain an organized and efficient office environment by managing supplies, scheduling meetings, and coordinating office events.
• Phone Handling: Answer and direct incoming phone calls promptly and courteously, ensuring that all messages are relayed accurately and efficiently.
• Administrative Support: Provide comprehensive administrative support to the finance department, including data entry, filing, and assisting with financial reports and documents.
• Customer Service: Enhance the overall customer experience by addressing inquiries and resolving issues in a timely and professional manner.
• Documentation: Ensure all office documentation is accurate, up-to-date, and filed appropriately.

Required Competencies:

• Flexibility/Adaptability: Ability to adjust quickly to changing priorities and conditions, and cope effectively with complexity and change.
• Calm Under Pressure: Maintains stable performance under heavy pressure or stress.
• Enthusiasm: Exhibits passion and excitement over work, with a can-do attitude.
• Work Ethic: Demonstrates a strong willingness to work hard and sometimes long hours to get the job done, with a track record of working hard.
• High Standards: Holds personal performance and team performance to the highest standards.
• Listening Skills: Actively listens to others, seeking to understand their viewpoints.
• Openness to Criticism and Ideas: Frequently solicits feedback and reacts calmly to criticism or negative feedback.
• Communication: Communicates clearly and articulately in both written and verbal forms, maintaining high standards in all forms of communication, including email.
• Teamwork: Collaborates effectively with peers and supervisors to establish an overall collaborative working relationship.

Qualifications:

• Proven experience as an Office Administrator, Administrative Assistant, or relevant role.
• Bilingual
• Excellent organizational and multitasking abilities.
• Strong communication skills, both written and verbal.
• Proficiency in MS Office (Word, Excel, Outlook).
• Familiarity with office management procedures and basic accounting principles.
• High school diploma; additional qualifications as an Office Administrator or Secretary will be a plus.

Job Type: Full-time

Pay: $14.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Experience:

• Administrative experience: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person