Cashmere Agency is a lifestyle marketing collective comprised of creative minds from the worlds of entertainment, advertising and new media. We build authentic campaigns, pieced together by a creative mix of marketing and public relations strategies that resonate with today’s ever-evolving audience. Our client base includes a number of TV networks, motion picture studios, major recording artists, tech companies, and top-tier brands. 

Cashmere Agency is seeking a talented and thoughtful Community Manager to join our team.

The Community Manager, Social is responsible for overseeing our social media clients' day-to-day publishing, reporting, and community management. These channels include but are not limited to, Facebook, Twitter, Instagram, Snapchat, TikTok, and YouTube. The Community Manager, Social is responsible for managing, creating, and moderating clients' social communities. They will also assist in monitoring and reporting on industry and competitive trends, campaign initiatives, and community optimization.

Key Responsibilities / Accountabilities

Campaign Strategy:

• Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns
• Ensure community strategy plans support overall brand goals and objectives communicated from client
• Facilitate communication with Creative Department for the creation of social media content

Community Management & Moderation:

• Generate insights using social analytics tools like Meta Insights, Twitter Analytics, etc.
• Summarize insights and conversations to create reports that lead to the optimization of social platforms
• Generate and maintain content calendars for all social communities 
• Work with team to create original branded content for communities
• Post relevant content in accordance with Content Calendar
• Utilize social publishing platforms for social media posting (experience with Sprinklr is a must)
• Respond to comments, when appropriate, to foster a positive community and add value to the user’s experience
• Enforce the Social Media Guidelines as defined by the brand

Required Skills

• Bachelor’s degree in communications, marketing, advertising, public relations, media studies and/or related field
• 2 years of experience managing social media platforms or communities
• Actively participates in a wide variety of social media activities such as blogging, community development and management, commenting, etc.
• Understanding of popular and emerging social networks 
• Experience with content creation and management
• Demonstrated ability to produce community management guidelines and documents that reflects the holistic understanding and implementation of the role of social media and its effects.
• Proficiency in social analytics and publishing tools
• Have an understanding of industry best practices and the ability to tailor content appropriate for each social platform, as well as be willing to learn and articulate a unique voice on each
• Have an editorial lens and be able to create and manage a content calendar
• Have an understanding of communities, what makes them tick, and be interested in fostering an ongoing relationship on behalf of a brand
• Excellent verbal, written, and presentation skills
• Solutions-oriented, self-starter, very detail-oriented, and has the ability to multi-task and able to meet deadlines
• Experience with tech and gaming brands is a plus

Cashmere’s Core Values Are:

• Own the work. Elevate each other.
• Seek to understand. Speak with intent.
• Spark Something. Challenge everything.
• Make room. Make change.
• Set the standard. Be undeniably dope.

Cashmere is an Equal Opportunity Employer. 

If you would like to become a part of one of the most influential, multicultural agencies, then apply today! 

**Sorry, we are not accepting referrals from staffing and executive search agencies.