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Bilingual Customer Service Representative
$36k-45k (estimate)
Full Time | Lending & Credit 7 Months Ago
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Cash Time Loan Centers is Hiring a Bilingual Customer Service Representative Near Phoenix, AZ

Cash Time Loan Center is the leader of the auto title and personal loan industry in Arizona. This fast-growing consumer finance company is looking for highly motivated and driven individuals. Great work environment and benefits as well as amazing growth opportunities. As an Account Manager/Loan Officer you will provide great customer service all while processing the auto title or personal loan request. You will be responsible for directly providing loan products to customers in an efficient and accurate manner.

24 locations across the valley that are hiring! Locations with immediate opening and ready to hire:

67th Ave and Indian School rd.

16th St. and Oak St.

7th St. and Dunlap

Responsibilities:

  • Handle both incoming and outbound calls
  • Cash handling, debit card payment processing
  • Handle every aspect of a loan from start to finish. (In-person or Online requests)
  • Collect loan prerequisites from applicants (proof of income, proof of residence, vehicle title, bank statements, etc.)
  • Interview customer in-person or over the phone
  • Conduct a vehicle condition report
  • Collect and analysis income source
  • Identify and assess customers’ needs to achieve satisfaction
  • Inform customer regarding loan decision
  • Data entry, finalize all loan document and loan disclosure to customer
  • Participating in marketing activities as needed
  • Perform light collection related transactions
  • Informing manager of escalated customer issues
  • Balancing cash drawer (if assigned) every shift
  • Follow company policies, guidelines

Skills/ Requirements:

  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Experience with multi-lines phones a plus Cash-handling experience a plus.
  • Exceptional Customer Service skills and be computer literate
  • Be reliable and punctual
  • Work independently, while still being a team player
  • Ability to handle confidential information
  • Spanish Bilingual strongly preferred

Current store hours:

Monday thru Friday 9:00 a.m. – 6:00 p.m.

Saturday 9:00 a.m. - 2:00 p.m.

Sunday - Closed

Great Benefits: Medical, Dental, Vision, 401K, Paid Time Off, Holiday Pay

Job Type: Full-time'
'
Work Remotely

  • No

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Weekly day range:

  • Every weekend
  • Monday to Friday

Work setting:

  • In-person
  • Office

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Lending & Credit

SALARY

$36k-45k (estimate)

POST DATE

11/16/2023

EXPIRATION DATE

05/15/2024

WEBSITE

cashtime.com

HEADQUARTERS

Tucson, AZ

SIZE

100 - 200

INDUSTRY

Lending & Credit

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The job skills required for Bilingual Customer Service Representative include Customer Service, Data Entry, Presentation, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

01/04/2022: Bismarck, ND

Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

02/19/2022: Dayton, OH

Enrolling new customers, offering new products and services to existing customers.

12/29/2021: New Orleans, LA

A representative needs to build rapport with customers to secure sales or create a substantial client base.

01/07/2022: Providence, RI

Monitoring call and mail histories to ensure that all customers have been assisted.

02/11/2022: Fort Worth, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

Must have Qualities of a Stellar Customer Service problem solving Skills.

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Respond to customer service complaints before they happen.

12/25/2021: Saint Cloud, MN

Minimum of one year customer service or related experience.

01/14/2022: Davenport, IA

They help customers with their queries and complaints.

02/13/2022: Wichita Falls, TX

Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

02/24/2022: Salt Lake City, UT

Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
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