Customer Service Assistant Manager

• Cash Express is hiring Inez location!!!
• Contact Wilma ward at 606-548-0804 for more info.

Hiring for a full-time Assistant Manager who will support the manager in the daily operations of the branch office, which include customer service, collections, marketing, and general office management duties. Our ideal entry-level candidate will be an outgoing individual with a great attitude and exceptional work ethic, who understands the sense of urgency and will project a strong, positive, customer-friendly atmosphere.

We fully train so there no experience necessary as long as you are trainable and have the drive to work.

Duties & Responsibilities

• Prepare and process personal loan applications and renewals
• Provide excellent customer service while performing all tasks
• Perform collection activities on delinquent accounts
• Perform marketing strategies directed at both current and past customers as well as the general public and may include working community events, distributing flyers, visiting local businesses, and mailing letters
• Interact regularly with the public

Requirements

• Prompt and regular attendance
• A valid state driver’s license, insurance, and reliable transportation to use for work
• Willingness and ability to come in early, work late and work Saturdays
• Strong communication skills
• Strong computer skills with experience using standard applications, e-mail, and internet.
• Ability to operate a variety of other office equipment, including a calculator, copy machine, printer, fax machine, and telephone
• Willingness to follow all state and federal regulations as well as company policies and procedures
• Ability to work inside and outside, drive, walk on uneven ground, and climb stairs
• Ability to multitask, learn quickly & solve problems

Hours & Dress Code

• 40 work week
• Monday – Friday: 8:45-5:30 or until work is completed
• Saturday: 9-2
• Sunday: closed

• Dress code is business casual
• Jeans and t-shirts can be worn on Fri-Sat
• Tennis shoes can be worn any day

Compensation & Benefits

• Exceptional earning potential through monthly bonuses
• Competitive biweekly pay $13-$14 per hour
• Christmas bonus
• Training pay & a great learning experience
• Sick pay (24 hours per year after six months of employment)
• Vacation pay (up to 5 days within the 1st year, 1 week after 1 year, 2 weeks after 2 years)
• Holiday pay
• Medical, vision, dental, life insurance, accident, critical illness, and short-term disability offered
• Opportunity for advancement

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person