ABOUT US:

Anthem Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.

GENERAL STATEMENT OF POSITION:

Under general direction, administers directives set forth by the company; conducts the affairs of the community in accordance with federal, state and local standards, laws and ordinances; manages and controls the functions of all departments of the community to provide quality services within budgetary boundaries.

ESSENTIAL FUNCTIONS:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Know and understand the vision, purpose, values and goals of the company.
• Coordinates the operations and delivery of services by the departments of the community; prepares, plans and executes the policies for the services offered;
• Supervises department heads, including instructing, assigning and reviewing work, planning, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, selecting new employees and recommending/approving transfers/promotions, discipline, termination and salary increases; promotes staff development and motivation; oversees a program for orientation and training for all employees; writes performance appraisals; interprets personnel policies and practices;
• Develops new programs to enhance welfare of residents; communicates with the resident and family council; assists in resident assessment and care planning; counsels and responds to requests and/or complaints from residents and families; advises and receives information from families;
• Oversees and coordinates sales and marketing efforts; is responsible for the move-in program of the community; oversees move-ins and move-outs of residents;
• Maintains or oversees the maintenance of records such as resident status reports, community statistics, daily census, family feedback, invoices, budgets, etc.;
• Authorizes purchases of supplies and equipment; reviews and approves invoices;
• Assures that buildings and grounds are properly maintained;
• Develops the strategic plan and oversees development and implementation of various systems and functions;
• Plans for and attends various resident and staff functions;
• Assists in planning future development, expansion and renovation;
• Monitors the financial condition of the community; estimates present and future financial needs; monitors, prepares and administers financial analysis, budgets and cash management;
• Participates in area and state association meetings, committees, etc.;
• Creates and carries out plans for disaster and emergency response, elopement drills, etc.;
• Remains current on legislation and regulations that may impact community operations; directs completion of all records/reports required by licensing agencies; conducts audits for sanitation and regulatory compliance;
• Develops and maintains effective working relationships with community resources;
• May perform functions of Life Engagement Director, resident services director and environmental services director;
• Promotes and protects the rights of all residents;
• Performs other related essential duties as required.
• Facilitates and attends in-service training and meetings as required and developed with company meeting schedule;

MARGINAL FUNCTIONS:

• Tracks census of various apartments;
• Reviews employee, resident and vendor files;
• Maintains and reviews minutes of various committee and staff meetings; prepares agendas;
• Photocopies and distributes relevant information to department heads.

MINIMUM TRAINING AND EXPERIENCE:

Bachelors degree with a major in one of the professional disciplines concerned with service to people such as social work, hospital administration, theology, business or public administration or a related field; graduate work in any of the mentioned fields desirable. At least five years experience in a field of service related to service to people and/or administration, or at least two years experience as an assistant administrator in a retirement community, home for seniors, or skilled nursing community; membership and active participation in professional and community service organization is very helpful; or any equivalent combination of training and experience that provides the required skills, knowledge and abilities.

CERTIFICATION AND CLEARANCE REQUIREMENTS:

• Must be 21 years of age
• A college degree with documented course work in dementia care, plus one year of management experience working with persons with dementia; or
• At least two years of management experience with persons with dementia.
• Current and Valid Administrator Certificate
• Valid Driver’s License with a clean driving record, and free of restrictions or limitations
• Requires First Aid and CPR certification;
• Criminal record clearance or criminal record exemption, as required by law
• Health evaluation to ensure ability to perform duties of the position and the absence of any communicable disease, including tuberculosis and CXR clearance.

KNOWLEDGE AND ABILITIES REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

Knowledge of:

• Administrative principles and practices with particular reference to skilled nursing, assisted living or retirement community operations and administration;
• Principles of organization and functions of long term care communities;
• Accounting information systems, fund accounting and internal control;
• Preparation of estimated annual budgets;
• Operations associated with maintenance of the community;
• Local operations, programs, problems and resources available to resolve community problems;
• Rules, regulations, laws and ordinances of various departments and pertinent regulatory agencies;
• Principles of organization, planning, management and supervision.

Physical Requirements:

• Ability to operate a variety of automated office machines including a personal computer, calculator, telephone, copier, fax, etc.;
• Ability to coordinate eyes, hands and fingers in performing semi-skilled tasks including typing, calculating, etc.;
• Ability to coordinate eyes, hands, arms and legs in driving;
• Ability to exert light physical effort in sedentary to light work involving sitting most of the time, but may involve walking or moving from one area to another and standing or remaining stationary for periods of time;
• Ability to perceive color, odor, sound and taste.

Supervisory Responsibilities:

• Ability to assign, review, plan and coordinate the work of other employees;
• Ability to provide instruction and guidance to staff; promote staff development and motivation; and analyze problems that arise in the areas under supervision and recommend solutions;
• Ability to approve the discipline or discharge of staff, approve transfers, promotion or salary increase of employees;
• Ability to assess the work of employees and write performance appraisals;
• Ability to oversee a program for orientation and training for all employees.

Mathematical Ability:

• Ability to add, subtract, multiply and divide and calculate decimals, ratios, percentages and fractions;
• Ability to perform and apply descriptive and inferential statistics.

Judgment and Situational Reasoning Ability:

• Ability to apply principles of influence systems such as supervising, instructing, etc.;
• Ability to apply principles of synthesis functions in long range planning;
• Ability to use independent judgment in fairly routine situations, such as planning, overseeing local community policy and carrying out corporate policy.

Language Ability and Interpersonal Communication:

• Ability to comprehend and correctly use a variety of informational documents including budgets, invoices, status, vacancy and income/expense reports, payroll authorization/status change, vacancy reports, retirement community statistics, daily census, meal comment cards, accounts receivable and vacation requests etc.;
• Ability to prepare variance analysis, survey plan of correction; personal expense reports, income/expense reports, regulatory reports, capital budget, performance evaluations and agendas using prescribed format and conforming to all rules of punctuation, grammar, diction and style;
• Ability to comprehend a variety of reference books and manuals including professional journals, architectural drawings, administrative manuals, Care and Resident Agreements, Personnel Policies and Employee Handbooks, Community Care Regulations, Customer Service Manuals, Title 22 and job descriptions;
• Ability to communicate effectively with residents and families, staff, department heads, media, attorneys, architects, vendors, consultants, corporate office personnel utilizing a broad base of verbal and written skills; ability to network, maintain a positive public relations profile and become politically involved in the local community;
• Ability to utilize and interpret legal, financial, accounting and related terminology as necessary in communicating in an effective manner;
• Ability to keep abreast of any changes in policy, methods, operations, etc. as they pertain to company operations and activities.

Environmental Adaptability:

• The ability to work in an office environment is required.

Job Type: Full-time

Pay: $95,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

License/Certification:

• Minnesota Administrator Certificate (Required)

Ability to Relocate:

• Rochester, MN 55902: Relocate before starting work (Required)

Work Location: In person