About Casa Esperanza

About the role

• As part of the Casa Esperanza, Inc. team the Conexiones ATS/CSS will provide services in a fully integrated, holistic, and collaborative manner using a team-treatment approach, to ensure the coordination of all client services, both across Casa programs as well as with external providers. This integrated model aims to facilitate clear communication amongst all providers and eliminate duplication of efforts or conflicting approaches to care; details necessarily follow up and assignments; and ensure-wrap around support services are in place to maximize treatment effectiveness around clinical and medical functioning.

What you'll do

• Implements all safety and security requirements, including fire drills, evacuation procedures, alarm and camera monitoring.
• Reports all safety and security concerns to appropriate authorities and staff (i.e., 911 / Best Team, Emergency Services, Floor Manager, Program Director, Senior Clinical Staff on Site, etc.)
• Ensure client safety checks are facilitated and documented per standing order.
• Support patients in milieu management and program service engagement.
• Creates a welcoming and healthy environment for all patients.
• Ensures intake and discharge process of all patients are followed.
• Conducts BROSET and other safety assessments of patients while on shift.
• Completes and documents vitals as needed.
• Acts as a key partner in multi-disciplinary team meetings
• Ensures end of shift report and all shift documentation is completed timely including the documentation of critical incidents.
• Competencies in electronic health record management system for all patient interactions.
• Responsible for crisis de-escalation and initiating safety protocols.
• Facilitates groups as needed.
• Must participate in all mandatory safety and security trainings
• Must participate in regularly scheduled Program and All Agency meetings
• Coordinates all scheduled client activities and refers clients to appropriate staff for support.
• Ensures that all windows and doors are secure, alarms are set.
• Ensures that all items that are potentially dangerous are secured in a locked location, i.e. knives, curling irons, irons, razors, etc.
• Monitors all use of client medications including over-the-counter medications
• Makes client medications available at prescribed intervals
• Observes and records that all medication has been taken in the medication log
• Secures all client personal property in the designated secure location and completes property log
• Conducts walkthroughs every four hours and completes. checklist and logs as required
• Ensure all clients, visitors and staff sign in and out
• Communicates with Case Management staff before and after the shift about client issues or concerns.
• Work collaboratively with Case Managers and Nursing Staff to provide assistance to the clients.
• Search belongings on admission and at discharge and otherwise directed by supervisor.
• Pack client belongings in the event that a client leaves unexpectedly; including the lock-up bag, medications, phone, etc.
• Facilitate with supervised urine screens and unsupervised urine screens with patients
• Escort clients on Fresh Air breaks and meal times\
• Inventory linens and/or supplies as needed
• Inform management if you are familiar with a client from your personal life as this could be a potential conflict.
• Comply with all Agency policies and procedures
• Remain on the unit until replacement coverage arrives
• Other related duties as assigned

Qualifications

• High School Diploma or GED required, Associates Degree preferred
• LADC II or LADC III preferred
• Knowledge of addiction recovery process, or willingness to acquire within first six months of employment
• Counseling and Substance Use training
• First Aid/CPR Certification (or willingness to obtain certification upon hire)
• Overdose Prevention training
• Must demonstrate ability to relate to a substance use treatment population in a sensitive manner
• Interest and willingness to work in a multicultural setting.
• Identifies and resolves problems in a timely manner
• Uses reason even when dealing with emotional topics.
• Manages difficult or emotional client situations;
• Responds promptly to client needs and maintains confidentiality.
• Excellent customer service
• Driver’s license in good standing

• Compensation: $ [annual salary or base hourly rate]
• Holiday Pay (12 days per year 1 floating holiday)
• Paid Time Off (PTO) - 18 days year one, 20.5 days at year 2, 23 days at year 5
• Sick Pay - 10 paid days per year
• Long / Short Term Disability
• Paid by Company Life Insurance
• Health Insurance (Medical Dental, Vison)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more....