Attention! To be considered for this position, you must follow the application instructions below.

Are you looking for a great opportunity in customer service?

We are not your typical law firm. Our entrepreneurial law firm is poised for aggressive growth, and we’re looking for a receptionist who can hit the ground running to give callers and visitors an outstanding customer service experience.

Our Receptionist will build relationships with people who contact our firm looking for help with a legal or personal crisis. Success in this position requires that you display a combination of empathy, experience, and skill. You will play an integral role in creating memorable experiences for clients and everyone else who contacts our firm.

Experience and Skills Required:

• Customer service experience is required. Legal experience is a plus.
• You must be comfortable with a computer and demonstrate proficiency with common office applications (Word, Google, Adobe, etc).
• You must have excellent spelling and grammar.
• We will ask you to demonstrate a penchant for accuracy and attention to detail, which are required to avoid mistakes that can cost our clients (and us) dearly.
• You MUST be a positive person.
• If you walk through life seeing opportunities where other people see problems, you will probably do well here.
• If you find yourself thinking of why things can’t work instead of how they can, you will not be happy here.
• We work with people experiencing a combination of stress, anxiety, sadness, confusion, and sometimes anger. We are looking for someone who can dig in to find how to help people (even when they seem unlovable). If this sounds like you, we look forward to meeting you.

We are growing fast, and we are investing time and energy in building our team. There will be training on the types of legal matters we handle, how we track our leads, and how to use our calendaring system. However, we need someone that can hit the ground running when it comes to answering phones, routing calls, managing the firm calendar, and meeting deadlines.

Application Instructions

For the right person, this will be a highly rewarding position. If this sounds like a good fit for you, you will need to complete the application process in order to be considered. First, apply for this position by submitting your resume and a cover letter as a PDF document. After you apply, Indeed will email you a link to create a quick interview video. Complete the quick interview video.

If we review your video, resume, and cover letter and think we might be a good fit, we will send you a written interview. Applicants who successfully complete the written interview will be contacted for an in-person or Zoom interview.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Durham, NC 27707: Relocate before starting work (Required)

Work Location: In person