Are you passionate about making a positive impact on people's lives? Do you excel in providing exceptional customer service and enjoy working in the healthcare field? If so, we want you to be part of our team at Caring Medical FL in sunny Fort Myers, Florida where patients travel from all over the world to receive unique and cutting-edge diagnostics and treatments.

About Us: At Caring Medical Florida we provide the highest level of patient care with a comprehensive diagnostic, treatment, and healing approach. We believe that the patient experience is a critical part of the healing process, and we are looking for a Patient Relations Specialist to help us maintain our commitment to excellence.

Responsibilities: As a Patient Relations Specialist, you will play a key role in ensuring our patients feel valued and well-cared for and are given the opportunity to receive care from our world renown providers.

Your responsibilities will include:

• Greeting and welcoming patients with a friendly and caring demeanor.
• Appointment scheduling utilizing electronic medical records and contact management system.
• Handle payment transactions using POS system.
• Addressing patient concerns and inquiries with knowledge, empathy, and professionalism.
• Collaborating with the medical team to ensure a seamless patient experience.
• Maintaining a warm and inviting reception area.

Requirements: To be successful in this role, you should possess:

• Excellent interpersonal and communication skills both verbal and written.
• A compassionate and empathetic approach to patient care with a passion for helping others.
• Strong organizational and multitasking abilities.
• Proficiency in using Microsoft Office 365, electronic health records systems, Keap CMS, email/texting, multi-line phone system, and point of sale operations.
• Knowledge of medical terminology.
• Independent decision-making, problem solving, multi-tasking, ability to flow with change, and ability to stay calm in difficult situations.
• Love to cook or bake? This is a plus as we have a wonderful office kitchen where we have many fun team functions. Whats YOUR specialty?

Benefits: We offer a competitive compensation package including health insurance, profit-sharing, paid time off, a supportive and collaborative work environment, and the opportunity to be part of a healthcare team that genuinely cares about its patients and its team.

How to Apply: If you are excited about the opportunity to make a real difference in the lives of our patients and meet the requirements mentioned, please send your resume and a cover letter. We look forward to hearing from you!

Caring Medical Florida is a non-mandate office. To learn more about our office please see our Caring Medical YouTube channel and review our Caring Medical. Com website.