General Summary. Works closely with Patient Experience Specialists and CareLine Specialists to support care leaders to swiftly and effectively address patient/family concerns and grievances that are not solved at time of expression. This role gives attention to tracking regulatory requirements associated with concerns and grievances, provides support to care leaders to coordinate needed communications for concern resolution and assesses trends to...
General Summary. Works closely with Patient Experience Specialists and CareLine Specialists to support care leaders to swiftly and effectively address patient/family concerns and grievances that are not solved at time of expression. This role gives attention to tracking regulatory requirements associated with concerns and grievances, provides support to care leaders to coordinate needed communications for concern resolution and assesses trends to...
