For 50 years, Brooks Rehabilitation, headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation’s largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region’s largest home healthcare agencies, 40 outpatient therapy clinics, a Center for Inpatient Rehabilitation in partnership with Halifax Health in Daytona Beach, the Brooks Rehabilitation Medical Group, two skilled nursing facilities, assisted living and memory care. Brooks will treat more than 60,000 patients through its system of care each year. In addition, Brooks operates the Clinical Research Center, which specializes in research for stroke, brain injury, spinal cord injury and more to advance the science of rehabilitation. Brooks also provides many low or no cost community programs and services such as the Brooks Clubhouse, Brooks Aphasia Center and Brooks Adaptive Sports and Recreation to improve the quality of life for people living with physical disabilities. Brooks Rehabilitation proudly employs over 2,500 clinicians and staff across the state of Florida. We are looking for exceptional people to join our culture of caring and bring our mission to life.

Responsibilities:

• Receives hospital guests, ascertains needs, and directs guests appropriately.
• Courteously answers the phone and takes accurate messages.
• Answers routine questions regarding departmental policies, operations and procedures.
• Checks appointment schedules and directs or escorts guest to appropriate office or departmental area.
• Completes assignments of special projects by designated deadlines.
• Responsible for admitting patients as needed.
• Check data entry charges against actual charge tickets.
• Supports other staff members as needed in their absence.
• Monitors patients in lobby area.
• May perform other duties as assigned.

Qualifications:

• High school diploma or GED supplemented by previous administrative support experience.
• Hospital administrative support experience.
• Certified Nursing Assistant (CNA) License preferred.
• Knowledge of computer/terminal functions. 
• Good telephone and verbal communication skills.
• Ability to manage multiple tasks.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs

Full-Time Shift: 6:45am-3pm (Monday-Friday)
Location: 3599 University Blvd S, Jacksonville, FL 32216