The Compliance Advisor is responsible for facilitating all aspects of the compliance management system (policies & procedures, monitoring & testing, consumer complaint response, and training) in partnership with frontline stakeholders in their assigned business unit(s). This position will assist in tracking the effectiveness of the compliance program by conducting ongoing reviews and transaction testing.

Responsibilities

Daily responsibilities include, but are not limited to, the following:

Coordinates and improves the compliance management system through the following:

• Serves as compliance subject matter expert (SME) to assigned business unit(s), communicating the latest regulatory changes and trends to the appropriate functional area(s); also, assists those areas in implementing corresponding internal control changes through consultation, training, and support.
• Administers development & maintenance of compliance risk assessments, including regulatory applicability matrices and process risk control inventories, to evaluate compliance exposure for assigned business lines’ new & existing products, services, processes, and other activities, including third-party vendor relationships (both new and existing).
• Conducts second line of defense monitoring and testing activities over assigned business unit(s), following approved procedures and schedules; also, evaluates first line of defense monitoring and testing happening within the business unit(s).
• Creates written reports of compliance reviews for presentation to Board-level committees; also, submits and tracks control deficiencies, analyses, conclusions and recommendations through the compliance issue tracking system.
• Participates in the development and expansion of compliance procedures and controls as indicated through routine monitoring of and communication with assigned business unit(s).
• Follows up with respective internal partners to ensure recommended actions are implemented and effective.
• Monitors the assigned business unit’s policies, procedures, forms, job aids, etc. on an ongoing basis to ensure they are accurate, current and in compliance with all corresponding regulations.
• Works with assigned business line(s) and Marketing to review advertisements in order to ensure adherence to all relevant regulatory and policy requirements.
• Investigates, tracks and responds to customer complaints bearing on assigned business unit(s), if the complaint contains a regulatory element, using the Bank’s complaint tracking system.
• Develops training materials and participates in compliance trainings to assist the Compliance Learning & Development Specialist, as needed.

Other Functions:

• Assist with the communication of compliance initiatives to partners throughout the bank, including contributing to the departmental newsletter.
• Assist with regulatory compliance training-related items, including the computer-based training system.
• Maintain understanding of the bank’s products, services, geographic locations, and the potential risks associated with those activities.
• Assist with coordination of federal and/or state regulatory agency examiners during examinations. Furnish examiners with requested information.
• Conduct special projects, as needed.
• Perform other duties, as assigned.

Job Requirements

The successful candidate will have the following qualifications:

• BS/BA Business or Related Field (or substitute work experience)
• Minimum of 1-3 years of experience in banking operations with knowledge state and federal regulatory requirements with concentration in Consumer Compliance.
• Strong knowledge of State and Federal regulatory requirements.
• Strong knowledge of banking principles and operations.
• Strong organizational and time management skills.
• Ability to function in a multi-task environment.
• Excellent verbal and written communication skills required; must demonstrate ability to tactfully communicate with and gain respect of all employees.
• Extensive knowledge of bank policies and procedures.
• Strong analytical and problem solving skills.
• Ability to define problems and propose solutions.
• Ability to work independently with limited direction from supervisor.
• Strong PC skills (Excel and Word)
• Proficiency with automated compliance monitoring program
• Ability to read, analyze and interpret government regulations, trade journals and legal documents.
• CRCM certification (or similar) helpful, but not required

Benefits

• 401(k) with a company match of up to 6%
• ESOP employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Cancer / Disease insurance
• Accident insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Bank paid Life / AD& D insurance
• Voluntary Life / AD&D insurance
• Bank paid Short-Term and Long-Term Disability insurance
• Employee Stock Purchase Plan
• Employee Assistance Program

Physical Requirements

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires sitting the majority of the time with limited walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate.