Core Competencies for position.

• Medical billing experience
• Scheduling experience
• Admin experience
• Housing authority
• Social working
• Case management
• Intermediate skill with Microsoft office products
• Good communication skills
• Time management skills with the ability to manage high volume caseloads.
• Ability to manage different tasks simultaneously

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Job Mission / Reason to Be.

The Resource Coordinator coordinates activities and/or provides administrative support for Care service team which requires an understanding of complex processes, data, and/or operations of a department; creates and/or maintains associated documents and databases, arranges/coordinates meetings, special events; updates supervisor of critical issues/events; provides detailed responses to requests for information; reviews and updates administrative procedures; prepares and files required metrics and regulatory reports; and serves as administrative support for the Care Coordinator.

Results expected (KPIs)

• Appointments successfully completed
• Document management

Main Responsibilities

• Performs administrative functions for Care Coordinator.
• Performs a variety of complex, specialized administrative functions requiring the application of policies and procedures and the exercise of standards.
• Updates master files, orders supplies and forms.
• Maintains a variety of files and records
• Reviews pending correspondence, conducts analysis, takes appropriate action, and responds appropriately in timely manner.
• Arranges schedules and appointments for clients.
• Prepares, maintains, and files daily correspondence, reports, directives, and legal notifications.
• Collects and summarizes data for special and periodic reports, updates master files, orders supplies and forms, prepares user policies regarding office procedures and operations for staff, writes and updates instructions, guidelines, and scheduled reports.
• Screens telephone calls and answers requests for information or routes to appropriate staff.
• Orders supplies, maintains equipment and supply inventory, arranges maintenance and/or repairs.
• Maintains calendar, schedules appointments/meetings, schedules staff development and makes necessary appointment arrangements.

Qualifications

• High school diploma
• Healthcare/ Scheduling 1 year preferred.

Benefits

Paid holidays, vacation time and sick leave.

Rewards

A $300 bonus will be rewarded after working with us for 60 days.

Who are we?

We believe inclusion is for everyone and offer services through Home and Community Based Medicaid Waiver programs and partnerships with other community organizations. We are dedicated to support persons with intellectual and developmental disabilities (IDD) to live as independently as possible in the community of their choice. Our team members have 11 years’ experience supporting persons (and their families) with IDD to be healthy and safe and build the skills necessary to live a person-centered life. We pride ourselves on creating a family environment where each person’s unique goals and interests are respected and supported.

Job Type: Part-time

Pay: $17.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Work Location: In person