**Job Overview:** We are currently seeking a Service Writer to join our team. The Service Writer plays a crucial role in ensuring the smooth operation of our service department by coordinating customer service requests, providing estimates, and supporting the service team. **Responsibilities:** - Interact with customers to determine their service needs and provide accurate estimates - Schedule service appointments and communicate effectively with customers regarding service timelines - Coordinate with technicians to ensure timely completion of services - Maintain detailed records of customer interactions and service history - Process payments, handle cash transactions, and maintain accurate financial records - Provide exceptional customer service and address any customer inquiries or concerns promptly **Qualifications:** - Prior experience in auto estimating, sales, or customer service is preferred - Proficiency in cash handling procedures - Knowledge of vehicle maintenance and tire services - Mechanical knowledge to effectively communicate with technicians - Familiarity with air brake systems and transmission services is a plus - Ability to align customer needs with appropriate services - Strong organizational skills and attention to detail This position offers the opportunity to work in a dynamic environment where you can utilize your skills in customer service and automotive knowledge. If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply for the Service Writer position.

Job Type: Full-time

Pay: $63,782.00 - $70,914.00 per year

Day range:

• Weekends as needed

Shift:

• 8 hour shift

Ability to Relocate:

• Houston, TX 77089: Relocate before starting work (Required)

Work Location: In person