Who are we: Caraway is a home goods brand on a mission to craft well-designed, non-toxic kitchenware that thoughtfully raises the standards of what you cook with. We’re passionate about creating elevated products, free of chemicals, that are better for you, your family, and the world. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process releases less CO2 into the environment than traditional non-stick coatings and we engage in sustainable packaging practices, free of single-use plastics and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better - for you and the planet - every step of the process. 

Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, Container Store, Costco, Zola, and many more.

We’ve amassed over 58,000 five-star reviews from happy customers and hundreds of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, CNN. 

Caraway is a fully-remote company filled with motivated and hardworking innovators and doers. We’re continually developing programs to support our distributed team to ensure a successful remote experience. If you’re looking to join a brand that folks love, read on and apply! 

The Opportunity:We are actively looking for an experienced and motivated Inbound Operations Associate; reporting to our Logistics & Distribution Manager. This position will play a key role in our organization's operations by engaging in and executing on all importing and freight operations. In this position, you will have the exciting responsibility of optimizing and managing the day-to-day movements of our products from factory to warehouse and distribution centers, contributing to cost savings, and enhancing overall operational efficiency. You will support strategic initiatives to streamline and improve the inbound logistics and distribution processes throughout our global supply chain. 

Who You Are: You are excited about supply chain and freight and are eager to leverage data and platforms and strengthen external partnerships to drive operational excellence. You thrive in a fast-paced environment and are ready to join a team that continues to build a scalable growth path in our supply chain. You’re meticulous with details and are proactive and motivated in your own growth and learning. The ideal candidate will have a track record in inbound operations, with a particular focus on ocean freight in transpacific lanes. They’re strong decision makers, think outside of the box to problem solve, and proactively communicate with stakeholders along the way. 

Responsibilities:

• Quote, book, and manage all ocean and air freight shipments from overseas factories to distribution centers in the US
• Process inbound receipts on a daily basis for all imports, flagging abnormalities and receiving errors in collaboration with our 3PL
• Partner directly with our freight forwarders, drayage providers, and 3PL on all components of the port-to-door movements
• Manage inbounds from our returns distribution center to various destinations
• Proactively compare production schedules with shipments and provide priority lists advanced ship notices to the appropriate logistics partners
• Determine and maintain product information relating to carton & pallet dimensions, container utilization, & HTS nomenclature
• Monitor and report on predefined Inbound Operations’ KPI’s
• Develop an understanding of our Inbounds Operations tech stack for workflow optimization and opportunities
• Coordinate air shipments of sample & seeding units for our content team
• Circulate system-driven insights and flag any freight operations updates that may have business impact to relevant stakeholders
• Collaborate cross-functionally with internal operation team members to drive continuous improvement and operational best practices

Knowledge, skills, and abilities:

• 1-2 years experience in supply chain operations at a shipper/BCO/retailer 
• Minimum 1 year of experience in ocean freight and importing operations 
• Experience with digitally native, high-growth, eCommerce-first consumer product companies preferred
• Strong verbal and written communication skills to interact effectively with team members and supply chain partners
• Experience with ERPs, systemic receiving, and supply chain platforms such as Flexport is a must
• Proficient in Excel and strong analytical skills
• Bachelor’s in supply chain or a similar field of study
• Willing to roll up sleeves; no job is too small attitude
• Flexibility to adapt to changing situations and priorities during global freight events

Caraway Life:

Caraway is an exciting, fully remote DTC retail startup company that is bringing kitchenware and home goods into the modern era, leading from a non-toxic and sustainable foundation.

Team: You will be joining a passionate and collaborative fully-remote team that prides itself on high-quality work, supporting one another, sharing our successes, and building a brand we truly love, together.

Culture: At Caraway, we value continuous learning and career growth. We strive to continually optimize our processes, ensuring that we’re thoughtful in everything we do, both internally and externally. We listen to our employees, celebrate our wins, and constantly look for ways to be better for our team, and the world. 

Workplace: Being a fully-remote company, we have no headquarters and are truly distributed across the country. Our leadership team sits on both the East and West Coast and we have folks in a variety of states. We offer a monthly stipend towards co-working space should folks need to switch up their working environment every now and then.

Benefits: We value you and your family. With this in mind, full-time eligible employees are provided: 

• Health, dental, and vision offerings for you and your dependents
• Competitive salary equity options 
• Unlimited PTO 
• 11 paid holidays
• 3 months Parental leave
• Fully Remote Company
• Company-sponsored monthly wellness stipend
• Company-sponsored monthly coworking stipend
• Pre-tax Commuter and FSA/Dependent Care FSA, and HSA options
• 401(k) plan
• High quality home and kitchen product swag, F&F discounts

Caraway is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status