Our shift leader candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a shift leader are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great experience during their visit.

A shift leader will be able to work hands on while leading the shift.

More importantly, a perfect shift leader candidate should be reliable, accommodating, courteous, energetic, and friendly to ensure that the customers are fully satisfied and our staff are accomplishing our standards.

Shift Leader Job Requirements :

You have at least 1 years of leadership experience in the restaurant, hospitality or retail industries with proven success

Drive and determination think PASSION

Confidence / Resourcefulness / Problem-solving skills / Organizational skills

Commitment to quality food and exceptional guest service

Teamworking skills - must be a team player and one to lead by example

Verbal communication skills

Involvement / understanding of managing inventory, labor costs

Ability to mentor and train team members

Enthusiasm

Desire for personal and professional growth

Showing initiative

Responsibilities of a restaurant manager :

Recruiting and appraising staff

Training and supervising staff

Managing inventory and product orders

Maintaining financial and statistical records

Dealing with customer complaints and queries

Maximizing profitability and productivity in the restaurant

Motivating staff to meet sales and customer service targets

Ensuring compliance with safety and health regulations

Preparing promotional displays and materials

Liaising with area and company management

Running a great shift

Main Responsibilities of a Store Manager :

Responsible for every aspect of everyday supervision of store operations

Responsible for resources management

Takes care of stock, staff, and sales

Leads by doing

Here's what we have to offer you :

• Competitive pay
• Monthly bonus opportunities
• Schedule flexibility
• Fun place to work
• Meal benefits
• Benefit plans include MEC plan for eligible employees.
• Employee Referral Program - it pays to have friends!
• Clear path for growth and career advancement

What makes Captain D’s a great place to work? It’s our people. We understand that our employees are our greatest asset. We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.

Captain D’s hires employees with potential career advancement in mind. Whether you have years of experience as Restaurant Manager or you are a high energy, motivated leader just starting your career in Restaurant Management, we have opportunities for you! We offer excellent training and development programs that will hone your leadership skills and provide you with the tools and skillset to achieve a lifetime of success.

As a Manager, you will be responsible for all aspects of your restaurant’s operation. Managers are accountable for strategic planning, driving sales, staffing, controlling costs, achieving operations standards, leading teams and developing future leaders.

Last updated : 2024-03-28