The Capital One Privacy Compliance team is seeking a Compliance Privacy Advisor Senior Manager (Senior Manager) with a passion for mitigating privacy risk at a technologically-focused financial institution. The Senior Manager will join our Privacy Compliance team and perform key privacy compliance activities in partnership with the Financial Services auto finance business, as well as to help manage privacy risk across the company.

The Senior Manager performs a key risk management role to ensure business lines and corporate initiatives comply with applicable federal and state Privacy laws and regulations. The Senior Manager will apply risk, process management, and analytical skills to drive actions in support of privacy risk objectives for the Compliance department and impacted business lines. A successful Senior Manager is a highly motivated, forward thinking self-starter who can work autonomously, is quick to adapt, technologically adept, a problem solver, and an adaptive learner.

Responsibilities

• Closely follow emerging privacy trends across the country and internationally, including the development of new privacy laws and emerging privacy risks.

• Maintain subject matter expertise of applicable privacy laws and regulations such as GDPR, FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, UK DPA, GDPR, FFIEC guidance, CCPA, CA SB1;

• Provide guidance and effective challenge on privacy risks and support business lines through various interactions and forum engagements;

• Actively engage with others within the department, including other subject matter experts and transaction testing team members;

• Advise business lines on the application of privacy requirements, the development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law and regulation;

• Actively participate on complex projects by providing guidance, advice, and effective challenge;

• Review privacy-related complaints generated from business lines and provide guidance on remediation; escalate and consult with subject matter experts, when necessary;

• Participate in reporting activities used by Senior Leadership; and

• Travel to various Capital One locations as necessary.

The ideal candidate will possess:

• Clear results orientation and focus on achieving both short and long term goals;

• A proven track record of supporting and working across business lines and functions and with a senior management team;

• Ability to navigate "white space" or ambiguous situations to drive and execute an agenda in a fluid environment;

• Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team;

• Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellectual, interpersonal, and negotiation skills;

• Strong judgment, influencing skills, integrity, and discretion in handling highly sensitive issues;

• Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts;

• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment;

• Strong project management, process management, and organizational skills;

• A collaborative, energetic, solution-oriented, and innovative leadership style;

• Ability to balance operating independently with appropriate escalation to and interaction with senior leadership;

• Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside Compliance; and

• Understanding of key regulatory and audit requirements, including the three lines of defense risk management framework.

Capital One recruits individuals with strategic, action-oriented styles who are gifted at building strong relationships, catalyzing change, and making great things happen. As the successful candidate, you are forward thinking, solution oriented and quick to adapt. Most of all, you possess the highest ethical standards, accompanied by a balanced ego and unwavering integrity.

Basic Qualifications:

• Bachelor's Degree or Military experience

• At least 5 years of experience in compliance, or risk management, or legal, or audit

• At least 7 years of experience supporting, partnering and interacting with internal business clients.

Preferred Qualifications:

• Master's or Juris Doctor Degree

• 10 years of experience in compliance, or risk management, or legal, or audit.

• CIPP (Certified International Privacy Professional) certification, CRCM (Certified Regulatory Compliance Manager) certification, ACAMS (Association of Certified Anti-Money Laundering Specialists) certification, CISSP (Certified Information Systems Security Professional), or CISM (Certified Information Security Manager).

• Experience with advising on international privacy laws or creation of international privacy compliance programs.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).