Position Summary: Contacts current and potential customers by phone to grow prospects and sales.

Key Competencies:

• Building Collaborative Relationships

• Innovation / Creativity

• Adaptability

• Developing Self & Others

Principal Accountabilities& Deliverables:

• Receives and writes orders from customers over the phone providing pricing, product

and delivery information

• Services customers at the walk in counter who may need information or product

• Fields phone and in-person inquiries providing pricing/quotes from established price

books/lists and product information

• Coordinates orders with yard personnel

• Assists customers with problems

• Communicates order information and status to appropriate Account Managers for their

customers

• Participates in physical inventories

• Maintain on-going product knowledge

• Perform other work related duties as assigned by your supervisor and be flexible and

adaptable to changes that will occur during the course of employment

Knowledge, Skills, & Abilities

Education / Experience and Skills:

• Minimum of an Associates degree from an accredited academic institution or commensurate industry experience

• Ability to model the Capital values

• Ability to multi-task and have multiple projects going simultaneously, while maintaining high quality results

• Ability to inspire, motivate and engage commitment of customers and team members

• A strong sense of urgency for goal achievement

• Ability to be collaborative and provide innovative solutions

• Knowledge of the industry, Capital and the products and services provided

• Ability to drive and be accountable for results in a fast paced environment

• Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint).

Abilities:

• Must be able to lift, carry, push, or pull up to 50 pounds 5% or less of the workday

• Must be able stoop, kneel, crouch, or crawl 5% or less of the workday

• Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday.

• Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.

Work Environment:

• 85% of work is performed indoors in a climate controlled environment, 15% is performed outdoors.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Morning shift
• No nights

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person