6 Front Office Agent Jobs in Kennebunkport, ME
Cape Arundel Inn & Resort is Hiring a Front Office Agent Near Kennebunkport, ME
The Cape Arundel Inn & Resort is seeking a full-time seasonal Front Desk Agent!
An ideal Front Desk Agent would be able to make our guests feel special while welcoming and providing them with the answers they need, along with an invitation to return. Our unique collection of award-winning hotels provides guests with intriguing and rejuvenating experiences. If you are ready to help provide over-the-top service and transport guests far from everyday reality, we would love for you to join our team!
Candidates must be flexible and consider themselves a people person. Days will consist of greeting our guests, handling telephone inquiries, managing reservations, coordinating housekeeping, and room inspections. refreshments. and everything in between. This position requires a can-do attitude.
Job Requirements:
- Able to work morning, mid, or evening shifts as required
- Able to work weekends, holidays, or special events as required
- Strong organizational abilities
- Exceptional customer service skills with a genuine desire to be helpful
- Excellent communication and multi-tasking skills
- Strong computer skills including how to use Microsoft Word, Excel, publisher, etc
- Good knowledge of the Kennebunkport area and things to do and places to go
- Flexibility to jump in and help other departments when necessary
Essential Job Functions - Guest Service:
- Maintains guest service as the driving philosophy of the hotel, constantly seeking ways to delight our guests
- Personally, demonstrates a commitment to guest service by responding promptly to guest needs with an interest and concern in satisfying every guest
- Smiling and greeting all guests by name when possible. Welcoming returning guests back with enthusiasm and acknowledging houseguests
- Ensures hotel standards and services contribute to the delivery of consistent guest service
- Establishes a friendly atmosphere of superior guest service and product quality
- Demonstrates consistent anticipation of guests’ needs
- Resolve guest complaints within the scope of authority; otherwise, refer the matter to management
Job Summary
Full Time
$28k-37k (estimate)
03/29/2024
05/28/2024
The job skills required for Front Office Agent include Customer Service, Guest Service, Housekeeping, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Agent positions, which can be used as a reference in future career path planning. As a Front Office Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Agent. You can explore the career advancement for a Front Office Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Agent job description and responsibilities
The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift.
03/20/2022: Greenville, MS
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
04/26/2022: San Francisco, CA
They provide information about the hotel, available rooms, rates and amenities.
02/25/2022: New Haven, CT
A Front Desk Agent provides an epic level of service for Hotel's guests and owners.
04/01/2022: Springfield, OR
Respond to clients’ complaints in a timely and professional manner.
04/27/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Agent jobs
A great front desk agent should be smiling 100% of the time.
05/04/2022: Lorain, OH
Maintain and update knowledge on all resort facilities, packages and special events within premises.
03/28/2022: Baltimore, MD
Assisting guests with disabilities.
04/24/2022: Dothan, AL
Operate switchboard and assisting with inquiries.
04/05/2022: Saint Louis, MO
The optimal front desk person must also be an excellent multitasker.
04/28/2022: New London, CT
Step 3: View the best colleges and universities for Front Office Agent.
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