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Field service technician
Canon Dedham, MA
$63k-82k (estimate)
Full Time | Retail 2 Weeks Ago
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Canon is Hiring a Field service technician Near Dedham, MA

Field Service Technician II

US-MA-Dedham

Job ID : 30683

Type : Full-Time

of Openings : 1

Category : Field Service

MA - Dedham (Boston)

About the Role

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge.

Does this sound like you?

If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.

Your Impact

We're actively seeking an individual to :

  • Diagnose basic mechanical, software, network, and system failures using established procedures.
  • Service and repair designated equipment to Canon standards and specifications.
  • Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics.
  • Meet and exceed customer demands by providing efficient, responsive, and accurate Field / Shop / on-site maintenance.
  • Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
  • Maintain all technical information and Canon property assigned and provide direction to less experienced technicians.
  • Provide the solutions of escalated technical and / or customer service-related problem areas for any territory requested.

About You : The Skills & Expertise You Bring

Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

We're looking for a dedicated individual with :

  • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
  • A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
  • The ability to travel (valid driver's license and acceptable driving record necessary).
  • The capability to work in a 24 / 7 environment, while performing shift work and on-call rotations.
  • Required to take all necessary steps to obtain security and / or other clearances required by customers to enter the customers' premises.

Company Overview

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.

With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.

As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.

S. Our parent company, Canon Inc. (NYSE : CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.

S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.

Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers site csa.canon.com / careers , we cannot guarantee the validity of this posting.

For a list of our current postings, please visit us at csa.canon.com / careers .

Posting Tags

PM20 #LI-FK1 #ID22

PI240041618

PDN-9be797f5-d9c6-4eac-8a34-1136ae0fbe98

Last updated : 2024-04-28

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$63k-82k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

04/30/2024

WEBSITE

global.canon

HEADQUARTERS

BURR RIDGE, IL

SIZE

500 - 1,000

FOUNDED

1937

CEO

MIKE PIERCE

REVENUE

$50M - $200M

INDUSTRY

Retail

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About Canon

Canon Inc., headquartered in Tokyo, Japan, is a leader in the fields of professional and consumer imaging equipment, industrial equipment and information systems. Canons extensive range of products includes production printers, multifunction office systems, inkjet and laser printers, cameras, video and cinematography equipment, network cameras, medical systems and semiconductor-manufacturing equipment. Originally established in 1937 as Precision Optical Industry, Co., Ltd., a camera manufacturer, Canon has successfully diversified and globalized to become a worldwide industry leader in profess...ional and consumer imaging systems and solutions. With approximately 195,000 employees worldwide, the Canon Group includes manufacturing and marketing subsidiaries in Japan, the Americas, Europe, Asia and Oceania; and a global R&D network with companies based in the United States, Europe, Asia and Australia. Canons consolidated net sales for fiscal 2018 (ended December 31, 2018) totaled $36.6 billion (at an exchange rate of \111=US$1). Visit the Canon Inc. website at: global.canon More
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