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Position Title: Student Leasing Assistant
Position Type: Part-time / Hourly
Location: On-Site
The Student Leasing Assistant (SLA) position is not just any part-time student job. The Student Leasing Assistant plays a vital role in creating a supportive and vibrant living environment within a student housing apartment community. They are responsible for assisting residents with various needs, promoting community engagement, and maintaining a safe and inclusive atmosphere. The Student Leasing Assistant serves as a resource, provides exceptional customer service, and contributes to the overall success and well-being of the residents.
DUTIES AND RESPONSIBILITIES:
Resident Support: Assist residents with inquiries, concerns, and requests in a friendly and professional manner. Serve as a knowledgeable resource regarding community policies, procedures, and services. Provide guidance and referrals to appropriate campus resources when necessary.
Community Engagement: Develop and implement engaging activities, events, and programs that foster community spirit and encourage resident involvement. Collaborate with fellow Community Assistants and Student Leasing Assistants to create a diverse and inclusive community that promotes social connections and personal growth.
Administrative Duties: Assist with administrative tasks such as answering phone calls, responding to emails, and managing resident inquiries. Maintain accurate resident records and documentation. Support the coordination of room assignments, move-ins, and move-outs. Assist with maintaining community bulletin boards, newsletters, and other communication channels.
Safety and Security: Promote a safe and secure living environment by adhering to and enforcing community policies and procedures. Report maintenance issues, safety concerns, and potential policy violations to appropriate staff members promptly. Assist with emergency response and crisis management protocols.
Customer Service: Provide exceptional customer service to residents, prospective residents, and their guests. Create a welcoming and inclusive atmosphere by promptly addressing concerns, maintaining a clean and organized community space, and ensuring a positive resident experience.
Team Collaboration: Collaborate with other Student Leasing Assistants and Community Assistants and staff members to ensure seamless operations and a cohesive residential community. Participate in staff meetings, training sessions, and professional development opportunities. Support and assist Resident Directors and other staff members as needed.
ESSENTIAL SKILLS and QUALIFICATIONS:
COMPETENCIES:
COMPENSATION AND BENEFITS: This position offers competitive compensation, bonus eligibility, and opportunities for advancement and growth.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
About Campus Advantage
Campus Advantage is a real estate investment management firm fostering financially equitable properties across Austin. Since 2003, Campus Advantage has strived to deliver a superior living experience by creating successful communities that provide rewarding living, learning, and career experiences to residents. Together with the support of our talented team of property professionals, Campus Advantage has become one of the leading student housing owners and managers in the country.
Campus Advantage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
Full Time
IT Outsourcing & Consulting
$37k-51k (estimate)
03/28/2024
04/09/2024
campusadv.com
WEST LAKE HILLS, TX
200 - 500
2003
COLIN GUINN
$10M - $50M
IT Outsourcing & Consulting
Campus Advantage was founded on March 3, 2003 and we have built one of the premier student housing companies in the world. Today, Campus Advantage has grown to nearly 600 employees strong and provides property management services, acquisitions, development, consulting, residence life and marketing through our sister company, Catalyst. Our proven, time tested approach is focused on creating a better student living experience at all of our properties. We believe that our employees are truly "The Campus Advantage". We create successful people, who help us create successful communities.