11 FRONT DESK SUPERVISOR Jobs in South Lake Tahoe, CA
Camp Richardson Hospitality LLC is Hiring a FRONT DESK SUPERVISOR Near South Lake Tahoe, CA
Assist the Lodging Manager to effectively manage the activities of the Front Desk (Guest Services), Room Revenue, Public Areas Departments and Employee Services to ensure an extraordinary experience for all guests and visitors to the Park. This includes effective coaching and mentoring of staff providing appropriate training that addresses professional conduct, service standards and adherence to company policies and procedures.
- Responsible for assisting the Lodging Manager with the recruiting, interviewing, hiring and training of all Guest Services staff including Front Desk and Public Areas staff to ensure safe and efficient operations per the Company’s guidelines
- Assist the Lodging Manager in providing effective supervision, professional development and recognition programs for all Lodging staff for the purposes of employee growth and bench building
- Design, plan and coordinate special projects/events to improve and enhance guest services, per the GM’s request, and assist with guest room improvements related to aesthetics as requested.
- Design, plan and coordinate special events and programs for employees on a consistent basis, at least monthly, that enhance team member relations to ensure a positive and productive work environment
- Coordinate and oversee processes to ensure new hires have clean employee housing units (if applicable) by facilitating effective communications with hiring managers. Personally inspect employee rooms prior to new hire arrivals to ensure health and safety standards are met.
- Assist Lodging Manager to ensure staff communications between Housekeeping, Laundry and Registration are timely and effective for the release of rooms on a daily basis
- Possess appropriate knowledge of the Park and surrounding area, and train staff in same, to be an effective information resource for all guests
- Point of contact for Park Cultural Protection Programs
- Coordinate training programs for lodging team including online training for front and back of house operations and compile reports for management on utilization of training tools
- Effectively communicate with other departments regarding employee & guest room availability, maintenance concerns and other requests related to employee & guest rooms management
- Understand company ISO management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas
- Other duties as identified per Duties Checklist.
- Possess positive and professional communication skills, both written and verbal
- Be a proactive and inclusive problem-solver
- Must be able to work a variety of day, night, weekend, holiday shifts
- Strong computer Skills- Microsoft Office (Word, Excel, Outlook) and Rooms Management related systems
- Majority of shift will be spent on feet (up to 8 hours per day) in a fast-paced environment, in close proximity to other people
- Ability to lift up to 25 lbs frequently and up to 50 lbs occasionally with frequent bending, twisting and squatting required.
Education: High School Diploma or equivalent required.
Bachelor’s degree in Hospitality or Sales and Marketing related fields preferred
Experience: 2 (two) years front desk/room registration/hospitality experience preferred
2 (two) years supervisory or management experience preferred
National Park and/or Resort experience preferred
Job Summary
Full Time
$42k-57k (estimate)
09/22/2023
06/02/2024
The job skills required for FRONT DESK SUPERVISOR include Guest Service, Housekeeping, Communicates Effectively, Microsoft Office, Interviewing, etc. Having related job skills and expertise will give you an advantage when applying to be a FRONT DESK SUPERVISOR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FRONT DESK SUPERVISOR. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FRONT DESK SUPERVISOR positions, which can be used as a reference in future career path planning. As a FRONT DESK SUPERVISOR, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FRONT DESK SUPERVISOR. You can explore the career advancement for a FRONT DESK SUPERVISOR below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
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