3 Front Office Supervisor Jobs in Tannersville, PA
Camelback Resort is Hiring a Front Office Supervisor Near Tannersville, PA
Job Title: Front Office Supervisor
Department: Front Office
Reports to: Front Office Manager
The Front Office Supervisor oversees the front office team and ensures that attentive, courteous, and efficient service is provided to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Primary Responsibilities:
- Greet and welcome all guests approaching the Front Desk in accordance with Hotel standards.
- Maintain proper operation of the PBX console and ensure that all hotel standards are met
- Trains and directs the workflow and processes of the front desk
- Allocates rooms to expected arrivals after checking the guest’s preferences and special requests.
- Resolves customer issues, in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Next Level Duties:
- Follow all cash handling and credit policies.
- Participates in hotel committees and task force assignments
- Produces hotel front desk schedules
- Ensures time and attendance policies and payroll are accurately reflected
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Ensures front desk supplies are stocked and computer equipment functioning properly
Must-Have Personal Qualifications:
- At least 2 years of hotel or customer service experience preferred.
- High school diploma or equivalent required.
- College coursework in a related field preferred.
More About Camelback:
Voted #1 Indoor Waterpark in the USA and #1 Ski Resort in Pennsylvania! You can enjoy Camelback Mountain Adventures, splash around all year inside Aquatopia, lounge in the sun at Camelbeach, or embrace the winter cold with the best skiing/snowboarding in the Poconos or at the Biggest Snowtubing Park in the USA. At Camelback Resort you can do it all, time and time again!
We are seeking enthusiastic and energetic individuals to join our team. Camelback Resort offers competitive wages, generous benefits (including health insurance, vacation, and 401K), andINCREDIBLE PERKS! Our amazing perks vary depending on the season. Enjoy our complimentary access to Snowtubing, Aquatopia, Camelbeach, Mountain Adventures, and free lift tickets, lessons, and rentals. Bring your friends and family along with our bonus ticket package. What are you waiting for?! Apply today.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.
Job Summary
Full Time
Accommodations
$40k-52k (estimate)
05/09/2023
07/05/2024
camelbackresort.com
TANNERSVILLE, PA
100 - 200
1963
Private
KENT ELLIS
<$5M
Accommodations
Related Companies
About Camelback Resort
Camelback Resort owns and operates a hotel that offers spa, accommodations, restaurants, wedding and event management services.
The job skills required for Front Office Supervisor include Front Office, Customer Service, Cash Handling, Service Quality, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Supervisor. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.
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