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Position:Technology Support Technician (40 hours per week/12 months)
Information Communication Technical Services Department
Overview:
The ICTS school based team, comprised of a Library Media Specialist, Instructional Technology Specialist, Technology Support Technician and Assistant, work as a team to provide support at the building level. The Technology Support Technician is part of the Cambridge Public Schools ICTS Department and reports to Chief Information Officer and works under the supervision of the Technology Services Manager. The Technology Support Technician is responsible for troubleshooting of computer and related peripherals on the Apple Macintosh (MAC) and Windows OS platforms; diagnose/repair, maintenance and upgrading hardware; installation of software, hardware, and related equipment; coordinate and maintain records in help desk software of repair and cleaning of computers, printers, and peripherals; provide support and assistance for staff on proper use of equipment and preventive maintenance techniques; install local area network Ethernet wiring in coordination with ICTS department personnel; troubleshoot network issues; maintenance of networking closets; installation of switches; provide on-site visits and phone assistance to users as it relates to hardware and software; advise and consult with school personnel concerning equipment purchases and software applications; keep current as to the emerging technologies; support all audio/video/media equipment; act as webmaster for assigned schools. Works as a member of the school based ICTS team to provide support at the building level.
Duties:
Minimum Requirements:
Qualified candidates will have 3 - 5 years experience with computer diagnose and repair services with proven team interaction skills and dedication to customer service, quality control, and timeliness. Knowledge of switches and networking, including Apple and Windows servers. Experience dealing with Windows OS/Apple OS desktop, iPads, Tablets and server software, imaging techniques (Ghost, NetRestore, ASR), and software packages such as, PeopleSoft, MS Office, Adobe, and McAfee AntiVirus. Excellent communication skills and ability to manage multiple tasks simultaneously is required. A and Apple certified or a willingness to become A and Apple certified. Requires an automobile for travel in the city of Cambridge.
Cambridge Public Schools is committed to slowing and/or stopping the spread of COVID-19. Therefore, as a condition of employment with Cambridge Public Schools, all new hires will be required to be fully vaccinated for COVID-19 no later than their first day of work. Written requests for either a religious exemption from this requirement based on sincerely held religious beliefs, or for a medical exemption based upon clear documentation from a medical provider should be submitted to the attention of the Chief Talent Officer.
Salary:
$74,621 - $83,445
How to Join Our Team:
Please upload a resume and thoughtful cover letter, outlining how your skills, experience, and commitment to equity in education meet the qualifications of the position as well as stating how you heard about this opportunity.
At the Cambridge Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, we welcome and encourage applicants to bring their authentic selves when considering employment opportunities within our school district.
Full Time
$58k-75k (estimate)
05/03/2023
12/31/2049
cpsd.us
Belleville, MI
1,000 - 3,000
The job skills required for Technology Support Technician (12 months) include Troubleshooting, Customer Service, Help Desk, Installation, Networking, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Technician (12 months). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Technician (12 months). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technology Support Technician (12 months) positions, which can be used as a reference in future career path planning. As a Technology Support Technician (12 months), it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Technician (12 months). You can explore the career advancement for a Technology Support Technician (12 months) below and select your interested title to get hiring information.