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Customer Service Representative
CalTek Staffing Monrovia, CA
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$41k-52k (estimate)
Full Time 1 Week Ago
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CalTek Staffing is Hiring a Customer Service Representative Near Monrovia, CA

BASIC FUNCTIONS :

Process and receive incoming repairs

Generate documentation for instrument service technician area

Prepare invoice worksheets

Daily update of database to assure accurate location tracking of all repairs and track shipments, if necessary.

Respond to customer requests within 24 hour period via e-mail and telephone.

Request from customers missing purchase order information.

Monitor international shipments and assist with customs clearance when needed.


SKILLS :
  • Demonstrate sound business judgment and has strong analytical skills.
  • Exceptional Customer Service skills.
  • Demonstrate customer facing strength
  • Willingness to learn, strict attention to detail
  • Demonstrated leadership capabilities
  • Operate PC for data entry using Access database, Excel and Word
  • Effective communicator through verbal, written, and virtual methods.
  • Multitasking and time management skills are a must
  • Prior customer service experience is a must
Pay: $18.00 - $19.00/Hr.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-52k (estimate)

POST DATE

05/07/2024

EXPIRATION DATE

05/20/2024

WEBSITE

caltekstaffing.com

HEADQUARTERS

SAN DIEGO, CA

SIZE

25 - 50

FOUNDED

2002

CEO

ARCHIE PAYNE

REVENUE

<$5M

INDUSTRY

Business Services

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About CalTek Staffing

CalTek Staffing is a contract-engineering agency headquartered in San Diego, CA and services Northern/Southern California, Colorado, Georgia, Texas and Washington. CalTek Staffing places engineering and technical professionals in companies with a wide range of products and/or services, including OEMs (original equipment manufacturers), E&Cs (engineering and construction firms), A&Es (architectural and engineering firms), software firms, and system integrators. The size of these companies range from start-ups with 10+ employees to larger firms with over 10,000 employees. CalTek services compani...es throughout all industries: aerospace, automotive, chemical, civil, computer, defense, electronics, internet, medical/pharmaceutical, oil/gas, semiconductor, telecommunications, etc..... More
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CalTek Staffing
Full Time
$42k-53k (estimate)
2 Weeks Ago

The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

Family Dollar
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