Job No: 524983
Work type: Staff
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)Job Summary:
This position provides specific and advanced academic and immigration-related advising to international students, with a particular focus on partnership program participants who have specific academic plans as well as non-degree-seeking exchange students. This includes all associated student advising, engagement, and support activities within CISP (CEGE-International Education).
Major duties and responsibilities
Under the general supervision of Associate Dean, the International Student Advisor performs the following duties in the Center for International Studies and Programs (CISP) in the areas of student advising, academic support, and program assistance:

• Advises International Partnership Program (IPP), transitory, and exchange students on a wide range of issues, including academics, campus procedures and policies, cultural and social adjustment, and immigration matters to help students achieve their educational goals
• Coordinates group advising sessions and participates in the planning and implementation of the orientation of international students
• Communicates proactively with international partners, campus stakeholders, and academic departments on partnership and exchange students' needs
• Assists in developing academic/educational plans
• Monitors student academic progress via Oracle/CMS and/or EAB
• Provides advice and assistance to students regarding progress toward degree/program completion; presents alternative academic options when needed; resolves scheduling conflicts; and, supports the resolution of similar issues
• Utilizes successful interviewing and counseling techniques to support student success and refers students to relevant campus resources
• Establishes and maintains effective relationships between the IPP unit and other professional, on-campus support services
• Participates in the coordination of college- and campus-wide programming for both partnership students specifically and international students generally
• Ensures effective program coordination for partnership students; provides timely program correspondence, document processing, recruitment timelines, and program assessment/improvement
• Collaborates with IA (International Admissions), SFS (Student Financial Services), and IEP (International Extension Programs) staff to ensure efficient partnership student recruitment, admission, enrollment, and orientation each term
• Supports collaborative efforts with academic departments when developing partnerships with universities overseas

Student Engagement:

• Communicates with internal university stakeholders to ensure coherence and mutual reinforcement of educational incentives to advance CSUSB's diversity, equity, and inclusion goals, strategy, and approach
• Supports outcome-based orientation, transition, belonging, and success programming for international students
• Contributes to development of information and wellness workshops, programming, and related cultural events, which promote the inclusion, well-being, and international student success
• Creates content to increase engagement, raise awareness, and foster collaboration and communication among students and campus
• Drafts communication pieces and creates content either informational or promotional that focuses on student needs and highlights campus/community support services
• Ensures that the CISP website information, social media, email, and print communications for prospective and admitted students are sequential, coordinated, accurate, and consistent in message and tone. This includes assisting with the creation of student communication plans that support awareness, preparation and notifications of upcoming events, timelines for required documents, and other international student requirements for successful program integration and academic success

Immigration Services

• Serves as Designated School Official and Alternate Responsible Officer to support the immigration needs of partnership students and exchange visitors (both F and J visas)
• Provides travel signatures and general immigration advising to all partnership and exchange students

Other Duties

• Coordinates the efforts of student assistants
• Supports student outreach activities

Minimum Qualifications: Required Education and Experience

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. (Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year-for-year basis.)
• Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of a competence and indicate the potential for further growth. (A master's degree in a job-related field may be substituted for one year of the professional experience.)

Required Qualifications

• Working knowledge of the practices, procedures and activities of the program to which assigned.
• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques; and of the principles of individual and group behavior.
• Ability to interpret and apply program rules and regulations.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretive information through interviews.
• Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
• Ability to advise students individually and in groups on routine matters where required;
• Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
• Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.

Preferred Qualifications

• Master's degree in a related field, for example, Counseling, Communication, Education, or International Studies
• Second language abilities
• 1-3 years' experience in Advising international students
• Knowledge of degree requirements and partnership articulation agreements at CSUSB
• Specialized skills in design, presentations, and communication planning in support of academic success
• Knowledge and experience with PeopleSoft, EAB/Navigate, and Online Service Request processes
• Knowledge of immigration regulations and laws regarding F-1 and J-1 visas in support of partnership and exchange student needs

Compensation and Benefits:
Anticipated Hiring Range: $4,610 - $4,647 per month
Classification Salary Range: $4,610 - $6,556 per month
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Exempt/Probationary
Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is August 30, 2023
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at jeanne.durr@csusb.edu
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act