Job No: 524357
Work type: Staff
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full TimeJob Summary:
Under the general supervision of the Associate Dean, the Partnership Program Lead provides administrative and program leadership in all aspects of international partnership programs. Work is guided by CEGE's overall goals and objectives with full accountability for results requiring regular planning, development, independent determination of methods to meet programmatic or administrative goals, as well as independent determination of approaches to projects and priorities.
Major duties and responsibilities:
Under the general supervision of Associate Dean, the International Partnership Programs (IPP) Lead provides administrative and program leadership in all aspects of international partnership programs, managing existing programs, developing new programs, and conducting program evaluations. Work is guided by CEGE's overall goals and objectives with full accountability for results requiring regular planning, development, independent determination of methods to meet programmatic or administrative goals, as well as independent determination of approaches to projects and priorities. The incumbent demonstrates sound judgment in the development of procedures related to issues that might not be covered by existing policies and procedures, as well as assessing, formulating, and evaluating the impact of recommended or implemented policies from a strategic and operational perspective. The position also requires use of appreciable ingenuity and innovation to conceive of new approaches and creative solutions.
Program management:

• Oversees day-to-day IPP operations, including all IPP cohorts.
• Plans and implements IPP activities, including but not limited to recruitment, orientation, and advising.
• Develops and leads outcome-based orientation, transition, belonging, and success programming for international students.
• Develops, plans, and implements innovative information and wellness workshops, programming, and related cultural events, which promote the inclusion, well-being, and international student success.
• Ensures student success by developing procedures and advising mechanisms to ensure students' adherence to study plans.
• Advises IPP students on a wide range of issues, including academics, campus procedures and policies, and cultural and social adjustment to help students achieve their educational goals.
• Drives efforts with IA (International Admissions), SFS (Student Financial Services), and IEP (International Extension Programs) staff to ensure efficient partnership student recruitment, admission, enrollment, and orientation each term.
• Works with international partners and offices across campus to develop and implement articulation agreements.
• Ensures timely program management. Manages program correspondence, document processing, recruitment timelines, partnership student orientations, and program assessment and improvement.
• Evaluates programs independently, analyzes market demands, and latest developments in partnership programs, develops recommendations to present to CEGE leadership, and takes course of action on approved prospective and existing partnerships.
• Supports and coordinates negotiations with partner universities and represents CSUSB in events, conferences, and seminars.
• Communicates independently with university representatives and other professional organizations, such as CCIEE and AASCU. Serves as the principal point of contact for IPP (for example, as a "Worker Bee" for AASCU and CCIEE).
• Utilizes working relationships with extended networks of organization and university representatives to advance CSUSB's enrollment growth.
• Develops plans and ensures their implementation based on established parameters, guidelines, and regulations.
• Adheres to CSU, CSUSB and CEGE policies and procedures; makes recommendations and implements approved processes to ensure greater efficiency.
• Participates in development of IPP goals and is responsible for achieving programmatic and administrative goals for IPP consistent with CEGE and university goals

Program expansion and recruitment:

• Ensures strong relationships with existing and new partners to support revenue growth per CSUSB's strategic goals.
• Achieves enrollment targets for partnership programs.
• Coordinates communication between CSUSB and international partners
• Assists in planning of and accompanies, as needed, CSUSB leadership in international travel and initiatives.
• Coordinates partnership delegation visits to CSUSB
• Coordinates IPP recruitment plan and ensures timely follow up.
• Works with academic departments on developing partnerships with international universities.
• Conducts CSUSB promotional events and workshops for prospective students abroad and travels internationally for recruitment and program development.

Lead Work Direction:

• Provides lead work direction for IPP staff.
• Coordinates the work of student employees.
• Collaborates with IA, CISP and IEP staff on recruitment, program promotion, student support programming, and student engagement.

Minimum Qualifications: Required Education and Experience

• Bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, PLUS four years of related experience.

Required Qualifications

• The ability to travel domestically and internationally is to support recruitment and program development and implementation is required.
• Comprehensive and detailed knowledge of university infrastructure, policies, and procedures or in an organization with similar complexity is required.
• The ability to interpret and apply policies and procedures independently and to use judgment and discretion is required.
• Expertise in using office software, technology, and systems including but not limited to Microsoft Word, Excel, Outlook, PeopleSoft, and other standardized office equipment is required. The ability to multitask and manage multiple initiatives simultaneously is required.
• The ability to establish and maintain cooperative working relationships and work effectively both independently and/or as part of a team is required.
• The ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus to culturally diverse audiences.

Preferred Qualifications

• Master's degree in a related field, preferably in Counseling, Communication Studies, Education, or International Studies, from an accredited institution.
• Strong competency in program management and the ability to use campus Enterprise Systems to obtain the necessary information is strongly desired.
• Experience living, studying, or working overseas and experience in international recruitment are strongly desired.
• Working knowledge of culture, government, and education in countries outside of the U.S.A is preferred.
• Experience with budgets, personnel management, risk management, and administration is desired.
• Must have experience in creating partnerships with foreign universities and overseeing the development of partnership programs; managing projects and programs in higher education; knowledge of student academic advising; knowledge of strategic enrollment management in higher education; working with higher education systems, especially China, as well as partnership networks and affiliations.

Compensation and Benefits:
Anticipated Hiring Range: $5,022 -$5,778 per month
Classification Salary Range: $ 5,022 - $9,083 per month
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Exempt/Probationary
Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
First considerations will be given to candidates who apply by Monday, December 4, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act
lery-act