Job No: 512231
Work type: Staff
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time
About CSUSB
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.
At CSUSB, you can:

• Build your future
• Work with the best
• Be your authentic self
• Focus on you
• Make a lasting impact
• Work for a purpose that is greater than your own
• Bring everything you are, become everything you want

Department Summary
Our vision in the College of Education is, "To be the premier provider of teachers, counselors, and educational leaders" in the area. As we embark on the new and exciting adventures ahead, we hope to impact the Southern California communities and our state at large through graduates who would serve our communities with passion, compassion, and excellence.
Job Summary
The Administrative Support Assistant will work in the Department of Educational Leadership and Technology under the general supervision of the Department Chair while working with the department Administrative Support Coordinator to provide a wide range of administrative support duties to the college, department chair, department faculty and students.
Responsibilities include but are not limited to:
Department and Student Support

• Serve as receptionist and take the lead role in answering phones, assisting students, staff, office visitors, and provide appropriate information and/or guidance related to questions and processes handled by the department office.
• Assist students and faculty with all student forms/processes including but not limited to leave of absence, change of grade, discount of grade, petition to add/drop, waivers, independent studies, course substitutions and grievances. Maintain knowledge on policies and procedures related to these processes.
• Take the lead role in scheduling meetings/events, reservation of facilities and parking, and arranging hospitality when necessary. Facilitate the procurement of all items necessary for the events.
• Collect a variety of information related to the department's operations including but not limited to faculty office hours, course syllabi, meeting minutes, book orders and student evaluations.
• Set up and take meeting minutes for all department meetings.
• Process program plans for all Masters programs in the department, working with Records to advance students to candidacy. Evaluate transcripts for comprehensive exam eligibility. Process thesis project applications as needed.
• Maintain and order office supplies as needed.
• Facilitate the process to hire graduate assistants.
• Maintain department files for all part time faculty.
• Provide support for events outside of regular office hours. These events may include but are not limited to commencement, credential ceremonies, department events and other college events. These events may take place on evenings and/or weekends.

Employment Status: Full-time, Probationary, "Non-Exempt" position (with the possibility of converting to permanent).
Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning April 22, 2022.
Work Schedule
Monday through Friday, 8:00 am to 4:30 pm, occasionally on evenings and weekends for events.
Key Qualifications

• A thorough mastery of English, grammar, spelling and punctuation.
• Must possess experience in using office software packages, technology, and systems.
• Must have the ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist, along with the ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
• Must possess the ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas, along with the ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
• Must have the ability to perform business math, analyze budgetary data, and make accurate projections, along with the ability to effectively write and present own reports.
• Must possess the ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations, along with the ability to use negotiation and persuasion skills to achieve results and expedite projects.
• Must have the ability to work cooperatively with a diverse campus community of people.

Education and Experience

• High School diploma or its equivalent AND two years of experience in general office clerical or secretarial work or the equivalent.
• Valid CA driver's license and insurance.

Preferred Qualifications

• Current access and knowledge of EMS, People Soft: HR, CS, and CFS

Salary
Anticipated Hiring Range: $3,120 - $3,276 per month
Classification Salary Range: $3,120 - $ 4,592 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.
The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.
Supplemental Information
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)