GFL Environmental Services USA, Inc. is seeking a full time Customer Service Representative. The Customer Service Representative will be accountable for answering customer calls and entering work orders for an oil based company. Summary of Essential Job Functions: We are looking for a reliable Customer Service Representative to perform tasks that will help us grow our business and maintain current customers. Following Duties Include: Take care of customer’s needs Field phone calls and set up work orders and dispatch accordingly Respond promptly to customer inquiries Handle and resolve customer issues Obtain relevant information to handle product and service inquires Provide established pricing and assist in confirming scheduling if needed Retrieve pertinent customer information for credit approval in order to set up new customer accounts when Sales Team requests help Manage customer’s accounts Accounts Receivable and collection (when needed) Keep track and follow up on customer interactions when necessary Tracking of data in Teams Provide feedback on the efficiency of the customer service process Work closely with drivers for Logistics routing and dispatch Position Requirements: Minimum of 2 years CSR experience Associates Degree a plus but not required Ability to organize multiple projects Microsoft Teams knowledge a plus but not required Summary of Essential Job Functions: We are looking for a reliable Customer Service Representative to perform tasks that will help us grow our business and maintain current customers. Following Duties Include: Take care of customer’s needs Field phone calls and set up work orders and dispatch accordingly Respond promptly to customer inquiries Handle and resolve customer issues Obtain relevant information to handle product and service inquires Provide established pricing and assist in confirming scheduling if needed Retrieve pertinent customer information for credit approval in order to set up new customer accounts when Sales Team requests help Manage customer’s accounts Accounts Receivable and collection (when needed) Keep track and follow up on customer interactions when necessary Tracking of data in Teams Provide feedback on the efficiency of the customer service process Work closely with drivers for Logistics routing and dispatch Position Requirements: Minimum of 2 years CSR experience Associates Degree a plus but not required Ability to organize multiple projects Microsoft Teams knowledge a plus but not required We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.