Job Summary:
Customer Service Assistant/Dispatcher job opportunity in our West Hialeah headquarters location,

Roy’s Delivery and Medical Services are seeking a motivated individual to join our growing team! You will be responsible for monitoring and dispatching in a time-efficient and cost-effective manner. You will be directly responsible for transmitting any concerns or issues to the Main dispatcher and Customer Service Manager.

To learn more about our company, please visit our website at www.roysdelivery.com

What Will You be Paid?

$18-20 per hour.

When Will You be Working?

Mon-Fri and one weekend per month and twice at night

Where You’ll be working: 3416 West 84th Street, Suite C-108, Hialeah, Florida 33018; and at home with our company cell.

How will you make an impact?

• Ensure that dispatching is completed with emphasis on cost effectiveness and time efficient manner.
• Maintain current knowledge of routes and locations to assure timely service and accurate information.
• Address problems and requests by transmitting information or providing solutions.
• Interact and communicate with staff in a professional manner.
• Utilize critical thinking skills.
• Utilize tracking/dispatching software —
• Maintain regular attendance and dependability.
• Have excellent communication skills both written and verbal, and interpersonal skills.
• Have excellent computer skills, including but not limited to data entry, documentation skills, organization.
• Have excellent analytical and problem-solving skills.
• Ability to manage multiple projects concurrently, multi-tasking.

You're a perfect fit for this position if you have...

• 2 years Customer Service Experience.
• Excellent knowledge of management methods and techniques.
• Ability to think strategically and be a leader.
• A High School diploma or equivalent.
• Ability to pass a drug test.
• Strong client-facing and communication skills.
• Strong organizational skills and attention to detail.
• Excellent verbal and written skills.
• Proficiency with MS Outlook, Excel, and Word.

Roy’s Delivery and Medical Services offers:

- Excellent salary compensation.

- Great compensation

- Family friendly environment

- Work as a team player.

Job Types: Full-time, Contract

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Hialeah, FL 33018: Relocate before starting work (Required)

Work Location: In person