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Call Center Representative - $17/HR
Russell Tobin East Syracuse, NY
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$36k-45k (estimate)
Full Time 2 Days Ago
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Russell Tobin is Hiring a Call Center Representative - $17/HR Near East Syracuse, NY

Job Description

Job Description
  • Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas Handle customer complaints,
  • Provide appropriate solutions and alternatives within the time limits
  • Follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
  • Agents are also responsible for triage of remote access or wifi capable products such as thermostats. 
Company Description
Russell Tobin is an equal-opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Description

Russell Tobin is an equal-opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/16/2024

WEBSITE

russelltobin.com

HEADQUARTERS

MANHATTAN, NY

SIZE

25 - 50

TYPE

Private

CEO

LEO RUSSELL

REVENUE

<$5M

INDUSTRY

Business Services

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About Russell Tobin

Russell Tobin provides recruitment and staffing advisory services for accounting, administrative, banking and finance and supply chain sectors.

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