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Customer Service Lead
Burlington North Brunswick, NJ
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$43k-55k (estimate)
Full Time | Retail 9 Months Ago
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Burlington is Hiring a Customer Service Lead Near North Brunswick, NJ

**LOCATION** 989 Route 1 South North Brunswick NJ US 08902 **Overview** If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead** ! **Overview:** As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You’ll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You’ll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. **Key Responsibilities:** Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. Coordinate meal and break periods and monitor schedule adherence. **Requirements:** Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You’re going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. **Location** _US-NJ-North Brunswick_ **Posting Number** _2023-204946_ **Address** _989 Route 1 South_ **_Zip Code_** _08902_ **Workplace Type** _On-Site_ **Position Type** _Regular Part-Time_ **Career Site Category** _Store Associate_ **Position Category** _Store Associate_ **Evergreen** _Yes_ **Min** _USD $16.13/Hour_ **Mid** _USD $17.13/Hour_

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$43k-55k (estimate)

POST DATE

08/23/2023

EXPIRATION DATE

05/12/2024

HEADQUARTERS

DALLAS, TX

SIZE

1,000 - 3,000

FOUNDED

2019

REVENUE

$200M - $500M

INDUSTRY

Retail

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The job skills required for Customer Service Lead include Customer Service, Leadership, Initiative, Problem Solving, Troubleshooting, Motivating, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Lead. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Lead positions, which can be used as a reference in future career path planning. As a Customer Service Lead, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Lead. You can explore the career advancement for a Customer Service Lead below and select your interested title to get hiring information.