Job Title: Identification Bureau Director Department: Assistant County Manager Hiring Range: $97,503.53 - $119,848.12 Compensation Grade: 3012 Compensation Pay Range: $97,503.53 - $151,130.47 Posted Internally and Externally Job Posting End Date: April 28, 2024 Buncombe County is hiring for an Identification Bureau Director. Major projects for this role include supporting implementation of a Public Safety Inter-Operability Program, coordinating with the North Carolina Administrative Office of the Courts on a transition to the Odyssey / Enterprise Justice platform, commonly known as eCourts. This Director also supports the Centralized Data Entry Division which is responsible for the collection, maintenance, and integrity of the master names database. This database contains more than 1 million entries which support the public safety and court system. This position has an anticipated start date of early June. Initial review of candidates will begin on Monday, March 18th. This position is posted until filled and could come down at any time. Purpose of the Position The ID Bureau Director manages all department human and financial resources for concealed carry permitting, public fingerprinting, criminal fingerprint processing, and maintenance of electronic criminal records and physical warrant repository. Oversees centralized data entry division, which includes 24 hours/ 7-day delivery of a wide variety of data and record services to all law enforcement and all state and federal court agencies. Ensures continuous specialized training goals are met, specialized and technical equipment is appropriated and utilized. Creates, presents, and administers the annual budget as well as maintains operational service mandates. Acts as the liaison between county departments/offices, all law enforcement agencies, state and federal court agencies, and the ID Bureau. Directs and ensures continued agency compliance with ISO/IEC accreditation standards, performance measures, strategic/business goals, and legislative requirements. Minimum Education, Training and/or Experience (required at time of hire): Bachelor’s degree in related field and five (5) years of experience in the management and direction of a department relevant to the assignment; or an equivalent combination of education and experience. Additional Training and Experience: Special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Experience working with stakeholders across various jurisdictions or organizations is preferred. Essential Functions: Oversee and participate in the identification activities concerned with the collection, preparation, identification, and preservation of fingerprints and other identification records. Assign, review, and evaluate the work of subordinate staff. Provide oversight for staff in multiple divisions, including a 24/7 operation. Builds the annual budget request including presenting and maintaining it throughout the year. Monitors and tracks agency expenditures and determines appropriate expenditures to meet agency goals. Presents and requests expansions and determines the scope of required reductions. Oversee the maintenance of criminal histories, mug shot records, and concealed carry permits. Oversee the operation of the DCI network and ensure that mandatory logs and records of all access to the DCI are accurate. Compile, edit and present periodic reports on all programs. Participate in creating and maintaining partnerships within the public safety sector and meet the needs of the CJIS partners and residents. Seek opportunities to partner and collaborate with other agencies. Knowledge, Skills, and Abilities: Knowledge and experience in launching programs to improve customer outcomes and experiences, including process improvement. Knowledge and experience with shift scheduling to ensure compliance and enhance productivity levels. Knowledge of Criminal Justice Information System (CJIS)/Public Safety and Community needs. Knowledge and understanding of creation, usage, and maintenance of electronic records within local Records Management System (RMS), Jail Management System (JMS), Document Management System (DM), Administrative Office of the Courts (AOC), and State Automated Fingerprint Information System (AFIS-Civil, Criminal, and Investigative). Knowledge of federal and state laws, regulations, rules, and retention schedules attendant to criminal records, concealed carry, and court ordered expungements. Possess excellent organizational skills, communication skills, and problem-solving skills. In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions. Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective. It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition, Buncombe County expressly prohibits any form of workplace harassment or discrimination. Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment. Employees in positions that are approved for remote work must reside within a 2-hour drive from the position's assigned Buncombe County facility. Select a job and click the blue Apply button to complete your application. Please attach a resume and cover letter if possible. Then, submit your application by the Job Posting End Date to be considered. Our hiring managers begin reviewing applications after the Job Posting End Date and will contact applicants soon after. Thank you for your patience as we give each application the time and attention that it deserves. We are committed to building an inclusive workforce that is representative of our diverse community. If you have equivalent experience and/or education we encourage you to apply.