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National Recovery Technologies ("NRT") located in Nashville, Tennessee, is a leader in designing, manufacturing, and installing optical sorting technology. Since our inception in 1981, our people have been industry thought leaders and technology innovators, focused on quality of manufacturing and a strong commitment to customer service. An equipment manufacturing and engineering company, NRT provides cutting edge sorting solutions to the recycling industry. NRT is a world leader in waste and recycling sorting and automation technology deployed worldwide. NRT also has the world's largest installed capacity in PET plastic reclamation plants.
NRT is looking for a Northeastern United States/Philadelphia, PA area-based Customer Service Technician to join their team.
In this position, you will be responsible for delivering superior and timely service support to customers worldwide while maintaining the highest level of customer satisfaction in the industry. You will provide technical support for all NRT system components including computer, robotic, electro-mechanical, mechanical, and pneumatic systems. Additionally, you will be responsible for warranty support, customer training, site inspections, customer expedited service and parts solutions for project installations.
Please visit our career page at (www.JoinBHS.com) to apply and learn more.
NRT will only employ those who are legally authorized to work in the United States. Currently, we do not offer VISA sponsorship or transfers at this time, unless specifically noted in the posting.
NRT participates in the E-Verify program.
NRT is an Equal Opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information, and other legally protected characteristics.
Full Time
$58k-78k (estimate)
03/17/2024
05/16/2024
ceobhsequip.com
Pittsburgh, PA
<25
The job skills required for Customer Service Technician include Customer Service, Customer Support, Problem Solving, Troubleshooting, Products and Services, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Technician positions, which can be used as a reference in future career path planning. As a Customer Service Technician, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Technician. You can explore the career advancement for a Customer Service Technician below and select your interested title to get hiring information.
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Quotes from people on Customer Service Technician job description and responsibilities
Consults with customers to establish needs and offer the most appropriate solutions, providing the most gracious and highly professional service with patience, empathy, and the finest care.
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Coordinate with various departments to restore or repair customer service.
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Formulate trouble reports/tickets and/or provide solutions for customer repair problems.
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Customer service representatives typically use a telephone, computer, and other office equipment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Technician jobs
Have a clear escalation pathway.
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Creating the bond and the trust.
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Have ample self-service options available.
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Define customer service responsibilities.
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Step 3: View the best colleges and universities for Customer Service Technician.