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PURPOSE
Utilizes knowledge of sales techniques, company products / services and general industry knowledge to provide sales and customer service support to both retail and contractor customers.
Troubleshoots order processing issues to ensure customer satisfaction. Uses customer calls as opportunities to provide information about features and benefits of company products and services and engages in researching, identifying and soliciting new customers and expanding business with current customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers.
May recommend alternative products based on cost, availability or specifications. Generates sales quotations requiring a working knowledge of company products, procedures and practices.
Actively engages in selling company products and services. Provides material take offs, estimates and pricing of large packages (e.
g., decks, garages, millwork, kitchen, bath, doors, etc.). Enters orders into computer system.
May recommend changes to improve safety procedures.
Carries out other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
High school diploma or GED and 1 (one) year of sales experience or equivalent combination of education and experience.
COMPETENCIES
Last updated : 2024-05-12
Full Time
Retail
$51k-73k (estimate)
04/01/2024
08/09/2024
bldr.com
GREENSBORO, NC
15,000 - 50,000
1998
Public
BO HUDDART
$5B - $10B
Retail
Builders FirstSource is a supplier of structural building materials and services to homebuilders.
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Quotes from people on Inside Sales Representative job description and responsibilities
A good sales representative knows how to qualify prospects and close sales.
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Also, they collaborate with the sales executives making certain that corporate targets and goals are met.
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At-home personnel often have the option of starting earlier or later depending on the sales they’re generating.
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Contributes to the development of sales strategy to meet and exceed sales goals.
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Evaluate sales pricing to maximize gain balanced by target volume.
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Career tips from people on Inside Sales Representative jobs
Do brain games or logic puzzles.
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Ensure development of wholesale and retail channel.
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Follow, report on, and coordinate with, customer activities and needs.
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Goal Orientation with a Focus on the Client.
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Pull potential prospects through human touch.
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