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Inside sales representative
Builders FirstSource
Builders FirstSource Summerville, SC
$51k-73k (estimate)
Full Time | Retail 1 Month Ago
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Builders FirstSource is Hiring a Remote Inside sales representative

PURPOSE

Utilizes knowledge of sales techniques, company products / services and general industry knowledge to provide sales and customer service support to both retail and contractor customers.

Troubleshoots order processing issues to ensure customer satisfaction. Uses customer calls as opportunities to provide information about features and benefits of company products and services and engages in researching, identifying and soliciting new customers and expanding business with current customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers.

May recommend alternative products based on cost, availability or specifications. Generates sales quotations requiring a working knowledge of company products, procedures and practices.

Actively engages in selling company products and services. Provides material take offs, estimates and pricing of large packages (e.

g., decks, garages, millwork, kitchen, bath, doors, etc.). Enters orders into computer system.

  • Schedules the production and delivery of orders with store operations.
  • Uses customer calls as opportunities to provide information about features and benefits of company products and services and engages in researching, identifying and soliciting new customers and expanding business with current customers.
  • Troubleshoots order processing issues to ensure customer satisfaction and optimize sales opportunities. Identifies trends in customer satisfaction or dissatisfaction.
  • May participate in coordinating and conducting customer workshops.
  • Provides assistance to less experienced Inside Sales Representatives.
  • May assist with store housekeeping, signage, stocking, inventory control and other related activities.
  • Plans and paces own work efficiency in order to meet daily, weekly, project or team-related productivity goals.
  • Remains current on customer preferences, changes in local codes and product developments by attending in-house training sessions, vendor training or reading trade journals.
  • Understands and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as required.

May recommend changes to improve safety procedures.

Carries out other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

High school diploma or GED and 1 (one) year of sales experience or equivalent combination of education and experience.

COMPETENCIES

  • Knowledge of company products, competitor’s products and company standards
  • Knowledge of company product pricing, discount and estimating formulas and guidelines
  • Strong verbal and written communication skills
  • Strong detail orientation skills
  • Strong customer service skills
  • Knowledge of basic sales techniques, concepts and the ability to influence and persuade
  • Proficiency in Office Suite
  • Knowledge of and ability to use motorized and non-motorized material handling equipment
  • Last updated : 2024-05-12

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$51k-73k (estimate)

POST DATE

04/01/2024

EXPIRATION DATE

08/09/2024

WEBSITE

bldr.com

HEADQUARTERS

GREENSBORO, NC

SIZE

15,000 - 50,000

FOUNDED

1998

TYPE

Public

CEO

BO HUDDART

REVENUE

$5B - $10B

INDUSTRY

Retail

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About Builders FirstSource

Builders FirstSource is a supplier of structural building materials and services to homebuilders.

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The following is the career advancement route for Inside sales representative positions, which can be used as a reference in future career path planning. As an Inside sales representative, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside sales representative. You can explore the career advancement for an Inside sales representative below and select your interested title to get hiring information.

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If you are interested in becoming an Inside Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Inside Sales Representative job description and responsibilities

A good sales representative knows how to qualify prospects and close sales.

02/16/2022: Minneapolis, MN

Also, they collaborate with the sales executives making certain that corporate targets and goals are met.

02/23/2022: Beaumont, TX

At-home personnel often have the option of starting earlier or later depending on the sales they’re generating.

02/07/2022: Modesto, CA

Contributes to the development of sales strategy to meet and exceed sales goals.

01/29/2022: Bremerton, WA

Evaluate sales pricing to maximize gain balanced by target volume.

12/31/2021: Grand Rapids, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Inside Sales Representative jobs

Do brain games or logic puzzles.

12/15/2021: Anchorage, AK

Ensure development of wholesale and retail channel.

12/19/2021: Charleston, WV

Follow, report on, and coordinate with, customer activities and needs.

01/05/2022: Muskegon, MI

Goal Orientation with a Focus on the Client.

12/22/2021: Los Angeles, CA

Pull potential prospects through human touch.

01/06/2022: Columbia, SC

Step 3: View the best colleges and universities for Inside Sales Representative.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College
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