Buffalo Dental Group is a thriving dental practice dedicated to providing high-quality oral healthcare services in a warm and welcoming environment. Our team is committed to delivering exceptional patient care and ensuring every individual feels comfortable and valued during their dental experience.

Job Description:
We are seeking a friendly and detail-oriented individual to join our team as a Dental Administrative Assistant. This front office position plays a crucial role in ensuring the smooth operation of our practice by managing inbound and outbound calls, assisting with patient check-in and check-out processes, and providing administrative support to our dental team.

Responsibilities:

• Greet patients with a warm and welcoming demeanor upon arrival
• Assist patients with check-in procedures and update patient information as necessary
• Answer incoming calls and address patient inquiries or schedule appointments accordingly
• Make outbound calls to confirm upcoming appointments and follow up on patient treatment plans
• Maintain patient records accurately and ensure confidentiality of sensitive information
• Process payments, verify insurance coverage, and provide financial guidance to patients as needed
• Collaborate with dental providers and support staff to coordinate patient care effectively
• Perform general office duties such as filing, scanning, and organizing documents
• Uphold our commitment to exceptional patient care and customer service at all times

Qualifications:

• High school diploma or equivalent required
• Previous experience in a dental or medical office preferred but not required; we are willing to train the right candidate
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to multitask in a fast-paced environment
• Proficiency in computer skills and familiarity with dental software
• Positive attitude, team player mentality, and dedication to patient satisfaction

Benefits:

• Competitive compensation package
• Comprehensive training and development opportunities
• Health insurance benefits
• Paid time off and holiday pay
• Supportive and collaborative work environment

If you are passionate about delivering exceptional patient experiences and eager to start a rewarding career in the dental field, we encourage you to apply for our Dental Administrative Assistant position. Join our team and become a valued member of our patient-focused practice!

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• Flexible schedule

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Williamsville, NY 14221: Relocate before starting work (Required)

Work Location: In person