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Company Description
is a leading manufacturer of scientific equipment and supplies for use in material analysis. Over the past 80 years, Buehler has established sales, manufacturing and laboratory services located throughout North America, Europe and Asia.
Comprised of world-class products and brands, such as Wilson Hardness, Buehler continues a long history of providing market-leading technology to support our customers in their sample preparation and material analysis applications.
Buehler’s parent company, ITW, is a Fortune 200 global diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses.
The Company focuses on profitable growth with strong returns across worldwide platforms and businesses. The businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets.
Job Description
The Customer Service Representative is responsible for providing consistent and quality experience between worldwide customers and Buehler.
This role provides price & availability as well as handles order coordination and dispute resolution for both domestic and export destinations.
In addition, this role requires strict adherence to policies and procedures relating to export compliance rules and regulations including segregation of duties measures.
Partnership with team members is required to ensure appropriate levels of approval are obtained prior to shipment of all products.
These inquiries may include quotes, orders, disputes, and product recommendation requests.
Research and gather information on international customers for trade compliance purposes using online tools such as websites.
Investigate customer disputes and provide resolution.
Qualifications
Additional Information
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Last updated : 2024-05-01
Full Time
Wholesale
$43k-54k (estimate)
05/02/2024
05/09/2024
buehler.com
VALLEY FORGE, PA
100 - 200
1936
ROBERT M LAMBERT
<$5M
Wholesale
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